[Resolved]  Reliance Broadband — Worst internet service ever

Address:

Jaipur, Rajasthan

Date 7th july SIR, Reliance user id :[protected] FIRST, SINCE MAY OF 2014, ITS JULY 2014, NO ACTION HAS BEEN TAKEN ON CHANGE OF MODEM SECOND, THE INTERNET STOPPED WORKING. THIRD, WE HAVE MADE CALLS TO YOUR REPRESENTATIVE A COUNTLESS NUMBER OF TIMES EVEN AT YOUR NODAL OFFICER. COMPLAIN ID :[protected] I HAVE INSULTED YOU GUYS ON CUSTOMER CARE, FACEBOOK PAGE, MANY MORE SITES FOR WORST INTERNET SERVICE EVER EXPERIENCED, EVEN PROVIDED MY USER ID THERE. NO ACTION HAS BEEN TAKEN SINCE THEN. WE WILL NOT PAY YOU FOR JUNE AND JULY 2014. REDUCE THE MONEY OF THESE FROM OUR BILL. AND IF YOU ARE UNABLE TO PROVIDE US THE INTERNET SERVICE, CUT THIS CONNECTION ASAP ! Regards, Ravi Kumar Soni Date 5th july Hello sir, My user id is[protected] by the name of Shanti soni. I am facing serious problem from dead internet connection. I have made complaints many a times and mailed thrice, but till now I haven't been provided with the solution. My Internet connection is not in working condition since 7 days now. Till now no technician have visited at my address to check the problem, nor any solution have been provided from your back end side. I am very very dissatisfied and my business is in trouble due to non working of internet. Its an urgent request to resolve my issue of non working of modem and hence internet. Please please look into the matter as soon as possible, providing me with a solution and net connection. Date 2 july Hello Sir, My user id:[protected] Complain: modem not working, net not working, fixed landline not working since past 7 days. Complaint number:[protected] Connection by the name of :Shanti Soni It had been a more then a week i have been requesting reliance customer care and emailing you guys. Will you ever provide me with a solution?? I cannot afford my loss on daily basis just because of your poor quality of internet service which works only 15 days a month and customer care who do not resolves problem ever. I request you to provide me bill of only15 days this month, as your service was active only 15 days. It had been a week now, i made a complaint..firstly your toll free number[protected] is hard to talk to the executive, secondly when any executive appears on the call, the complaint is written without any responsibility to solve the same. All i hear is " 24 hours will be taken to provide you solution" God damit, when will your 24 hours end??? It had been 7 days now. I havent received any call from your side in regard for solving my issue, nor any executive have visited my place to check out the problem. Its an strict order to disconnect the bloddy disgusting internet connection of yours. I provide you only one day that is till 3july to solve my issue, else cut my connection and send me the bill of 15 days.. Or on 4th july i will simply throw away your modem and fixed line phone on the road. Its a strict warning. Really fed up!!! On 31-May-2014 7:48 PM, <[protected]@gmail.com> wrote: WE DO NOT WANT YOUR SERVICE ANYMORE. WE HAVE COMPLAINT MANY TIMES REGARDING INTERNET NOT WORKING PROPERLY AND NO ACTION HAS BEEN TAKEN. THESE ARE THE COMPLAIN ID :[protected],[protected] …AND FEW MORE. WE HAVE ASKED YOU TO CHANGE THE MODEM SEVERAL TIMES BECAUSE ITS NOT WORKING ! AND WITH NOT WORKING I ACTUALLY MEAN NOT WORKING ! NOW I HAVE WAITED TILL MY LIMIT..SO I DO NOT WANT YOUR SERVICE ANYMORE… PLEASE CUT THIS INTERNET CONNECTION.