Reliance Broadband — Worst response and cheated

Address:Chennai, Tamil Nadu

1 week before we got an internet connectivity in my office. Reliance marketing guy suresh came and he told details on Reliance internet and convinced us. we are happy with the connection and accepted the same.

We need this unlimited 4 mbps connection to my switch and needs to be connected to my machines 3 or 4 machines. That guy started telling... we will give only to 1 machine and we wont give internet to multiple machine and they told installation is free but got Rs. 800 from us and gave a small waste modem.. which we cant use for nothing. For everything, he is telling u didnt ask me before. As a executive, he should everything right. But, he is fighting with the customer after cheque from us.

Finally, we bought the modem and gave it to that guy. He brought the people 3 times. They dont know anything. Atlast, we tried to reach customer care number. Half an hour, we were waiting and tried to reach them. But ended up nothing. Customer care executives couldn't under stand the problem

Our details:
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Complaint Number:
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Please do not prefer reliance internet. We thought of moving all our internet and mobile connection in Reliance. But, in the initial stage itself. They are trying to cheat the customer. 6 days gone. We couldnt use our internet..
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Today a customer executive came and we requested him to connect our machine with the switch. He don't know anything, Why reliance doesn't have proper technical people. They dont know anything.

Very poor response

We want to take off the connection. We are happy with Airtel who are 1000 times better than Reliance in serving customer.
Junk Response...Dont prefer reliance internet. Complete cheaters. I was clearly cheated by Reliance broadband...

They are not taking the connection too. We asked those stupids to take out the connection. They are not doing that one also.

Very worst response.


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I am one of the victim of reliance internet
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Nothing happened. What action you have taken?????????????????? just for namesake, some one called me and nothing happened. We didnt use internet till now. 1 month gone. Unnecessarily, reliance ate 2000 rs of mine and dont know how many people have been cheated like us.

I want throw away the connection. Come and take it.

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