[Resolved]  Reliance CDMA — misguiding and harassing the consumer

Address:Kolkata, West Bengal

Sir,
I am using reliance Cdma service mobile No.- [protected] and was surfing the "freecharge.in" site for online mobile recharge . i just chose the power of Rs.45 in which it was showing their that for next 90 days i will be charged @1p/ per 2sec and i recharged it with order id-FCVW[protected] on freecharge.in site but as soon as i got the message on my cellphone it was showing that i will be charged @ 1.2p/2 sec. so i just called customer care of reliance regarding this issue but they just rejected my request and told that they just cant help me and cut the call. i am just feeling helpless at the moment .
So i just wanna complaint against the reliance communication for misguiding the consumers. i want an immediate action in regard of this and compensation from company for faking the consumer and harrasing me.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information