[Resolved] Reliance Communication Ltd — Wrong Information on Website | |||
I am Vivek from Kolkata using reliance CDMA prepaid connection from last 5 years recently I received SMS about online recharge through reliance site so used it few times for recharge today while doing topup recharge I found an option to recharge amount of 35 combo voucher to avail full talk time and after recharging my mobile I received a message saying that this 35 recharge balance is for promo balance and it has validity of 10 days but this 10days validity option is not mentioned on the web site and when I checked with customer care they simply said it is like that only so from next time I should check with them before recharging but they dont have any valid reason for this kind of fraud. this Rs 35 recharge option is kept with other topup recharge option of other amounts which I normally use. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Customer,
Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.
Regards,
Reliance Communications
Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.
Regards,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications