[Resolved]  Reliance Communications — 4G data card

Address:600044

Hello reliance team

greetings

Date : 06.09.2016

i want to discontinue the service of reliance data card ref my card no : [protected]

with immediate effect, request you to disconnect my service,

reason : I got new laptop and data card from my office.

Hope you understand the above, please do the needful with immediate effect

Thanks
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May 22, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Sep 01, 2016
Akhil Reddy (Akki)'s response
block th mobile no :[protected]
Sep 01, 2016
Akhil Reddy (Akki)'s response
please block the mobile no :[protected]
Verified Support
Sep 06, 2016
Reliance Communications Customer Care's response
Dear Kartik,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Sep 07, 2016
Reliance Communications Customer Care's response
Dear Kartik,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Sep 07, 2016
Updated by kartik narayan
1) company have mislead us in the name of 4g, as the official site clearly stated that there will not be any changes in tariff plan for the existing customers and no migration charges.

2) Every one will get the 10 GB of free data.

My plan was truly unlimited 999 wherein consumption of data was 40 plus gb for last 4 month every thing was fine, as the 4g commercial add came in and requested us to tune in to 4g without any problem, but problem started form there it self.

Its was an trap you guys have cheated in the name of 4g and sold your 4g device, And i bought that 4g Dongle for 1600 rs, without informing us changed our plan
and all of sudden you will disconnected the service by saying excess data consumed and the bill amount shows as 2928. I used that dongle 2 are 3 days only..

Now tell me who will pay the 2928, i have not agreed any company policy wherein you can changed the plan without my concern/approval, I called customer care now my bill 44 rs...How it is Possible.

Is a humble request to deactivate my Connection as soon as possible And i don't need Reliance data card.

Please explain us on it. i think every one are facing the same issue.

data number: [protected].

[protected]@gmail.com
Complaint comments 

Comments

01:44 pm i lost my mobile number
Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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