[Resolved]  Reliance Communications — Abuse by customer care

Address:Kolkata, West Bengal, 700006
Website:Rcom.in

Reliance — Abusive behavior of customern care executives of Reliance Kolkata


Dear sir/madam
Today MAY 19 2017
Time 10.30 am

Incident.

Few minutes ago (30-40 minutes ago) I called the Reliance Communications customer care portal 198, an executive name Lipi Banik picked up the call and behaved rudely when I asked for Bill Waiver. I had asked him for a bill waiver but he did not accept my request. Then i spoke to his/her senior, ram kumar Adhikari. He said they have a no waiver policy. I kept on trying fot the bill waiver but he countered me everytime. Finally, when i said i would complain to the seniors the senior executive ram kumar Adhikari got angry and abused me MADARCH*D before disconnecting the call.
Using abusive language like madarchod loda stuff you can kill for if you hear this from someone...Reliance Appellate is aware of the situation.

There are two executive involved
1. Ram kumar Adhikari Senior Manager
2. Lipi Banik
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Jun 19, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
Reliance Communications Customer Care's response
Dear Hanuman,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Comments

Sir two months my no.[protected] no calls non massage outgoing calls and incoming call than balance check any network .call all networks problems ...
Sir,
My self Goutam Chowdhury using your connection no: [protected] myplan is 299 unlimited call.

I am unbale to call from my mobile No: [protected] from 12.00 am onwards, I am unable to connect others nor others connecting with as because your service is not working on my mobile.
After 1 month my No. Still not working...
After giving document...
I need that office address from where my connection has been Processed...
I need that agency address and no.
My Reliance mo.no. is [protected]

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