[Resolved] Reliance Communications — After cancelling my broadband connect in July 2015, now they are coming and asking me to pay some outstanding amount | |||
I was using an Reliance Broadband connection the year 2015 till may and paid the charges promptly, but in June or July there was no internet connection and after repeated complaints still it was not fixed, so i disconnected it. After that they asked me to pay the one month bill for which i didn't use at all then i emailed them the compliants numbers and made it clear that they internet was not working for whole month based on that they terminated my connection. Also i checked with the network engineer of reliance what is the issue, they told that one of there switch in DCL box is repaired and we have requested for new switch which will take 10-15 days. But now again they are calling me and telling that you have to make an outstanding payment. Below are the complaint nos: [protected] on 4th [protected] on 6th [protected] on 8th [protected] on 13th [protected] on 19th [protected] [protected] [protected] [protected] cancelation request [protected]-----latest complaint request no Was this information helpful? | |||
Mar 19, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 16, 2017 Reliance Communications Customer Care's response Dear Praveen, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I have need call details of my reliance GSM [protected].please send send details bellow my personal mail I'd
[protected]@rediffmail.com
We have noted your request and the same has been forwarded to our customer service team. Call details process requires validation of your account, so our team will get in touch with you on the above number. Thank you!
Regards,
Reliance Communications