[Resolved]  Reliance Communications — Arbitrary deduction of balance by Reliance Communications Ltd

Address:Kolkata, West Bengal, 700029

My Reliance number is [protected]. I had recharged with Rs 55 on 19.04.2017. However I received a SMS on 05.05.2017 that I have activated a VAS named dreamygirl and all my balance was deducted. However I strongly deny and refute that I have ever activated any VAS.
Hence please immediately refund the Rs 40 which have been deducted from my account. I had called 198 several times, but no action has been taken.
Yours faithfully,
Niladri Bose
[protected]@gmail.com
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Jun 18, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 14, 2017
Reliance Communications Customer Care's response
Dear Niladri,

We are glad to inform you that the necessary waiver has been posted to your account. Thank you!

Regards,
Reliance Communications
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