[Resolved] Reliance Communications — Automatic activation of vas services

pouruush07

from Delhi, Delhi

Address:

New Delhi, Delhi

Hello,
Myself pourush from delhi and my mobile number is [protected].
Reliance has activated vas bwoodmaniasub21 twicw on my number without even subscribing for it.

Here i am shocked that i didn't activate any vas but this message says you are subscribed and money also got debited.
I think reliance is trying its best in looting its customers by doing such activities. Instead they should focus on improving their network services. It will help you in earning good faith of customer.

Refund my balance quickly and also deactivate because i am never activated such a vas service and i dont want it never in my life.

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Aug 14, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Reliance Communications Customer Care's response Dear Customer,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications

Aug 05, 2017

Updated by pouruush07 Though you resolved my problem for the first time, but again you have activated unnecessary services on my number [protected] and deducted my balance as soon as I recharged my number. Are you always seeking for balance? I am fed up of this company and #### OFF with your ######## services. Give me my money back. Enough is enough. Don't compensate your Reliance JIO losses with our money.. ...You thieves and most corrupt people. Don't you get any sense on seeing so many registered complaints? Why don't you take training from your counterpart companies on how to keep your customers happy. Don't forget customers should be treated properly, else you are the one who will be at loss by loosing your credibility.
Resolve my issue.

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from Gurgaon, Haryana

R/Sir/Mam,
I recharge my reliance no.[protected] for 3G internet service, but always speed problem, I have already complain 4 times
in last 2 month but No Action taken from your side regarding this issue please resolve my problem.

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