Reliance Communications Complaints & Reviews

unwanted phone call & messages
Dear Sir,

I am a Reliance CDMA cell phone user my number is [ [protected] ] last 2 years from now.
I am receiving simony unwanted phone call and massages & advertisements
alert.
I am totally disturbed from this type of calls and mugs.
Please stop this kind of calls and messages.

Thanks
GYANESHWAR KUMAR MISHRA

I too am a reliance user i am also being harassed the whole day and my pre paid balance gets reduced, either it is the same person soliciting caller tunes from different phones or different persons, i have noted down some of the phone numbers
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

and there are a lot more of these spammers i am trying to note all the numbers
8either it is the same person or different others when you try to trace the call you get the message this phone does not exist.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
these are some more numbers of the spammer i think it is just one of them using multiple numbers, relince should note these numbers and take action

please deactivate unwanted calls and messages from cdma no.

SIR MY MOBILE NO IS [protected] I AM PURCHASE THIS NO RELIANCE STORE BATALA ROAD NEAR CELEBRATION MALL AMRITSAR AND SECURITY DEPOSIT ON RELIANCE COMPANY RULES BUT SIR THIS NUMBER IS NOT MY USEGE TO CLOSED THIS NUMBER IN DATE 10/12/2012 RELAINCE STORE AND BILL IS CLEAR SO NOT REFUND CHECK IN SECURTY THIS NUMBER MY BILLING ADREASS IN AFTER 90 DAYS SIR PLEASE SOLVE MY COMPLAINT

I had applied for 600Kbps Unlimited Usage Wired Line Reliance Broadband Connection for which the charges are 1399 Flat Fee.However Reliance started charging Flat Fee 1799 per month.
Even after repeated complaints, they did not provide any resolution

Do you want to know how Ambanis become millioner?
Just read below!


Relaince agrees that their owners become rich only ny cheating public.
Also, I heard from thier rep that with out any infrastructure, they are being forced to get deposits from public.

So, BE CAREFUL when you hear the word RELIANCE.
________________________________________
From: Feroz Syed Abbas, YS C
Sent: 16 October 2009 13:11
To: '[protected]@relianceada.com'; '[protected]@rel.co.in.'
Subject: RE: 'ADAG=[protected]'Reference to your mail

Hi,

Till now I haven’t heard anything from you.
Also I don’t know what happened to the money collected as deposit?

I think reliance is making money only by this way??? .

If you are not replying to this mail, you are agreeing that Ambanis become millioners by only this kind of cheating.
And also you confess that I can publish this message to the journals!


Feroz

________________________________________
From: Feroz Syed Abbas, YS C
Sent: 09 October 2009 17:43
To: '[protected]@relianceada.com'; '[protected]@rel.co.in.'
Cc: Feroz Syed Abbas, YS C
Subject: RE: 'ADAG=[protected]'Reference to your mail

Hello…..

Will I get response????

What a non sense…..


From: Feroz Syed Abbas, YS C
Sent: 07 October 2009 09:28
To: '[protected]@relianceada.com'
Subject: RE: 'ADAG=[protected]'Reference to your mail

Hi,

Can you please let me know the status of my refund?
This is my fourth mail where I am not getting a reply from a corporate (?!!) company called reliance 


Thanks


________________________________________
From: Feroz Syed Abbas, YS C
Sent: 06 October 2009 10:10
To: '[protected]@relianceada.com'
Subject: RE: 'ADAG=[protected]'Reference to your mail

Hi,

What happened here? Why there is no response from RELIANCE customer care?

________________________________________
From: Feroz Syed Abbas, YS C
Sent: 05 October 2009 14:56
To: '[protected]@relianceada.com'
Subject: RE: 'ADAG=[protected]'Reference to your mail

Hi,

Why there is no response???


________________________________________
From: Feroz Syed Abbas, YS C
Sent: 01 October 2009 13:29
To: '[protected]@relianceada.com'
Subject: RE: 'ADAG=[protected]'Reference to your mail

Hi,

Till now I haven’t heard anything from your sales team.
What’s happening?. What are you doing with my money when you were unable to give me the connection?


________________________________________
From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: 29 September 2009 17:50
To: Feroz Syed Abbas, YS C
Subject: RE:'ADAG=[protected]'Reference to your mail

Dear Mr Feroz,

Greetings of the day!

We regret for the inconvenience caused.

This is with reference to your e-mail regarding Pending Installation of New Broadband Connection and Refund issue. Please note that we have taken up your issue with our sales team who will be in touch with you on this subject at the earliest.

Kindly be assured that we would do our best to resolve your concern.

In case you need further assistance, please do call or e-mail us.
You may contact us through any of the following means:

For additional product and service related information, you may contact us through any of the following means:
Phone:[protected] from any phone (Toll free) or,
[protected] from any phone.
Email: [protected]@relianceada.com
Website: www.rcom.co.in

You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp

Happy to assist. Have a nice day!!

Yours sincerely,


George Augustine
Broadband Customer Care,
Reliance Communications.

NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

[protected][protected][protected][protected][protected][protected][protected][pr...⇄

-----Original Message-----
Date: Tuesday, September 29, 2009 01:36 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE: Reference to your mail

Hi,

Please find the details below:

Let me know when you can refund the deposit.

________________________________________
From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: 28 September 2009 12:20
To: Feroz Syed Abbas, YS C
Subject: RE:'ADAG=[protected]'Reference to your mail

Dear Customer,

Thank you for contacting Reliance Broadband Customer Care.

We tried to contact you over the phone, but were unable to reach you.

This is with reference to your e-mail regarding "pending installation of Broadband service and refund issue". Please note that in order to address this concern, we request you to provide us the following information:
• Customer Application Form number.
• Name of the person who has subscribed for services (As mentioned in Customer Application Form).
• Complete address along with the PIN code (As mentioned in Customer Application Form).
Kindly be assured that after we receive the required details, we would do our best to assist you with your concern.

Looking forward to serve you in the future.

For additional product and service related information, you may contact us through any of the following means:
• Phone:[protected] from any phone (Toll free) or,
• [protected] from any phone.
• Email: [protected]@relianceada.com
• Website: www.rcom.co.in

You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp

Yours sincerely,

Vijay Koli
Broadband Customer Care
Reliance Communications.

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


[protected][protected][protected][protected][protected][protected][protected][pr...⇄


To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Refund for non provided broadband connection


Hi,

I have applied for a reliance broadband connection through one of your representatives during last month of AUGUST’09.
While applying for the connection I have been promised by your representative that I would get a connection by a week.
But, a month has crossed and still I am not able to get a connection.

Meanwhile, during last week I got a call from reliance saying that they were not able to provide a broadband connection in my area.
(I am located in the heart of the city, capital of Tamil nadu!!!).

Ok, but I don’t know what happened to my money paid as initial deposit. How can I get the refund.
I want a prompt response since I was not able to catch that guy who booked my connection and no proper response from the customer service also!

The sales rep’s name who came to my home is Vijay and his mobile number is: [protected]

Dear Customer,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

i like this but i don't use

wat d hell man!
wat is this disgusting plan..
In249 plan also this is included.. and d validity is only for 14 days??? r u kidding me!!

Reliance GSM Prepaid — wrong charges deducted by company

i undersignee anand panchal residing remote part of gujrat, amgaonroad, dhodiawad po:sanjan ta:umergam, dist:valsad using rel.service last 5years and also ex.coporate employee rcom now im running retail of prepaid &postpaid of rel.product having demo of gsm service no.[protected] which i made rcv of rs.110 on 6/8/09received 200min.in return .as my usual routine of feecall to rel.no i made many calls on rel.no including only 4to 5no. of other gsm in which i had used rarely 20min .my habit of chekingbal amnt. i found my free mintutes of 200min.wrongly deducted by yr.system so for i called 4times to c.c.*333 & *399 too 5times respectively.bt i regret to inform im quit disappointment of poor service by yr.c.care inspite geting solution both told me to call eachother.im mentally harresd a lot.so.pl.solve my issue as customer on early basis as my rel.call are get charged by yr.system.as a retailer i had also sold gsm card which also get rejected in no. specially 95 series inspite of free replacement of gsm card in umergam taluka distributor cant find blank gsm for rendering service nither support from yr.local representative of company R.mishra as they told us sendto customer at miniwebworld vapi for that. now tell us if all such headache has customer have to takewhyhe rel.gsm service for putting himself in trouble while here compitetor sold free l.t.v card for aqquiring new bussiness.also ppor network of gsm service nobody listening 4 that.so hope u higher authorty notice that and solve to my issue of me & customer whos new gsm card get rejected without using single rs.amnt.pl.note one of them[protected] taken a month ago card act sucessfully and run 2day regulary so i advised cust, to make frc of 201rs.to get 275t.t. benenfit bton next day card get reject withouht any reason.frm that day to till date no solution frm yr.system of manager to get solveor replace.for yr. kind info.thisnt only single cases thers huge lot of card rejected which cust. lost his rechare bal. .nobody care response or solve.how can we consider yr.firm as 1no. service provider?hope fast solution

Reliance Communication — SMS not delivering but balance reducing

Respected Solution Authority,
I am a daily costumer of Reliance CDMA service. I have activated a per paisa sms plan of worth Rs.11 per month. But when I send sms, most of them may delay by 3-4 days and many of them not deliver. I send more than 200 sms per day.
But my balance still reduce. I reported a complaint to Costumer Care Representatives. They gave me 2 days time to solve my problem. But today is 6th day and I m still going on with the same problem.
My complaint no. given by Costumer Care Representatives was[protected].
I hope the CONSUMER COMPLAINT Authority will not to my complaint and they would sort out my problem.

Reliance Communication — SMS Sending Failed

I have face problem to send SMS from Last 2 days.

Please do Needfull ASAP

Thanks & reguards ,

Piyush Buddhadev

reilance communication GSM — wrongly deduction of my money from balance

Dear sir,

I have been charged Rs 11 wrongly from my balance since last three months. in january i have received message from the centre that my sms 1paise pack has been renewed even though i have not activated it i went to the center and asked for resolution but not resolved than i stopped the scheme from the centre. Again in februrary same problem occured i complained then they refunded me the money but again in march i have been wrongly charged and again i complaint and no resolution has been granted and inspite the representative acticvated the scheme and stopped than again i have been charged with rs11 he told that this rs will be refunded but i got no refund.

My total rs 33 has been wrongly charged and i have been in problem since 3 months because of this wrong deduction of my money. So please look in to the matter personally and resolve the issue soon. Inconvenience caused to you is regrected.

Thanking You
Yours Faithfully

Naveed S Surani
[protected]

I have recharged 30 Rs. and my balance has been deducted without any reason m very unhappy with their services

my name is ajit varkar I am Reliance camunication customer my mobile no is [protected]. From two months they take unnessary charges of rs 15 without my permission i want to know for what purpose they deduct mony- i always dial *333 & 198 for it . but there is no proper response from customer care. so they give bad service

Wrong caller tune & missed call allert charges deduct in month of february 2011 .I have already complained. but my wrong way deducted bilence had no given. so please give me my bileance at my no. [protected] .
NAME - GANESH GUNJAN KANTH. VASHI NAVI MUMBAI

I AM GANESH GUNJAN KANTH CUSTUMME OF RELIENCE GSM PREPAID SERVICE. MY MO NO. IS [protected]. I HAVE ALLREADY COMPLAINED TO GIVE MY WRONG CHARGES DEDUCTION OF CRBT & MISSED CALL ALLERT BUT AFTER 15 DAYS OF COMPLAIN I HAVE NOT GET MY WRONG DEDUCTED BILENCE . SO PLS GIVE MY BILENCE.

Reliance GSM Prepaid — wrong charges

Hi,


Phone Numbers - [protected] and [protected]


The numbers are under the name of Shabina Pathan.


On July 16, number ending with 215 was charged for the 99 for mobile internet pack but the service was never activated. Later I recharged both the numbers with the mobile internet pack for 99 from Nerul Navi Mumbai Reliance store.( the numbers are there in their records). We received the message of confirmation on both the numbers. Later in the night, I called customer service on 198 and was informed that the mobile internet pack is not activated for both numbers.

So we have been charged for internet on both the numbers for the whole day inspite of get the mobile internet pack activated.

the total loss and refund liable is -


99 - extra mobile internet pack charge made on number ***215

60 - internet charge on ********576

50 - internet charge on ********215


Total - 209.00


Kindly inform abt the refund back to any one or both the numbers.


Also been having this problem of recharging for mobile internet pack for 9 every month as stores are unable to recharge for it for one or the other reason. also no body can provide accurate information about the mobile internet pack recharge way..


I have been using reliance for a long time and also have a netconnect plus account with you but I am getting frustrated with these small issues as I have been informed that the mobile internet pack has to be done from the reliance stores only.


When the mobile internet pack is over after 30 days, reliance sends a message stating that your request has been recorded and services will be activated soon..... but there was no request made.... there is a system fault for all these..


Keep me informed abt the refund


Gagan Shukla
[protected]@yahoo.com

[protected]

am facing 6 month bad service of crbt..service.send msgon toll free 155223 by typing unsub 1003

my number is [protected]

i have given all proofs and paid money also

please confirm the problem immediately


when i give a call to any number the message is coming like

number barred

from

patil prasad reddy
hospet karnataka

reliancemutualfund — refund not received

redumption of my ac.no.[protected] was done on[protected] but up today i havnt received any money so what i have to do? MY mobile no.[protected] thax

I am a customer of Reliance India mobile. my Mobile no. [protected] .I don't want the service call from Releance GSM mobile ,i complained about this to customer care service 2 month before . they ask me they will deactivate the service from their side within 45 days . Now 60 days gone till they are not deactivete this service ?

Another complain about Reliance GSM mobile service

They are doing own work not follow to company rules. they automatecally activated Caller Tune, SMS pack, Miscall alert and shariya pack. why .... Why..... customer are not intrested in this thing.
but company making money doing this things. so many people suffer from this things.

kindly do the needful as early as possible