Reliance Communications Complaints & Reviews

Dear sir'

I am having telephone Number[protected] only. i got bill for themonth of april in which company charge rent for telephone number 30126130 which does not belong to us. when we complain for the same company refuse the request you and inform us to deposite the bill. Company also disconenct our telephone number 30177133 which was the falut of reliance only. we have lodge the complain on 23rd may 2011 and complain number is[protected] and talk with Mr. sangram sing , once again we lodge the complain No.[protected] and talk to Mr. pankaj to slove the issue.

After so many complian company never try to resolve the issue and send us notice through thier lawyer Mr. Mitul K shelat & associates which we have recevied in 23/07/2011.

now we request you to do the needful to settel the issue. This is the general prectice of private telephone companies to harrese the customer.

please do the needful for the same.

I have made investment in Reliance Mutual Fund SIP Folio No.[protected] Reliance Growth Fund and Reliance Small Cap Fund. Both of 100/- each. Against Reliance Growth The company is sending TWO ECS of Rs.1000/ each on 2nd of the every month, One is reflected in my Folio other one is without my consent they are regulary withdrawing through ECS from Nov 2010 and till date Rs. 9,000/- has been excess withdrawn. I have lodged complain through customer care vide Complain No.15299773 dt.22.06.2011 but till date no action has been taken.

Helo, Iam using Reliance Netconnect Broadband + for last several months. I never had any problem with the connection but since past week Iam not able to use Broadband + mode (HSD)..whenever I switch to Broadband + mode there is no signal (even though I live in west Delhi)

sometimes there is few signal lines in Broadband + mode but when the connection reaches to "authenticating" , signal dissapears and connection terminates.

even in Hybrid mode, only High speed 1 x is connected (max speed of 12 kbps).

I have no issue with 1 x mode but with HSD

my reliance net connect no.[protected]

I use Huawei EC1620 USB Modem

My contact no:- [protected] (Rajan)

I am using Reliance smart service but for the last one month its services disturb me a lot. for the last one month Mi service has been activated in my mobile number. the company deduct amount 20 to 30 rupees within 10 days. As I recharched my mobile the company deduct balance from my account. Is there any solution for my problem. If there is not solution of my problem then I will think that customer are still pipet in the hand of telecom companies.

Dear Sir,
I was member of Reliance Mutula Fund family and was investing in SIP Plan since Sept-2007 under the account nos. [protected] for monthly installment of Rs. 1,000/- each. However, on my request for discontinuing from the above scheme, till date deduction is still contunuing. However, it has been noticed that even after clear cut instructions for discontinuation of above and after receipt of redemption money, deduction of monthly amount of Rs. 1,000/- from my Bank Account has continued. I request you to check up your records additional amount debited from my account be returned back to me. Kindly look in to matter and inform the further line of action for resolving the case.

With regards.

Arvind Kumar Kotwal
Agent code-ARN-0155

I purchased 2 Reliance broadband netconnect card one in last year and 1 may this year 2011
all post paid plans.
in my first card high speed 3.1 mb upload /down load until 2 gb after that 144 kb speed but beginning 2 days i get 240 kb like that after that i got only 47 to 97 kbs in day and night.
then i purchased reliannce netconnect Broadband+ 5 GB Rs. 1099/-5 GB that also i got speed like that 45, 97, 144kbps like that. i made complaint to customer care and nodal officer reliance they couldn't also rectify. The told me they are in technical problem in your chennai city area it will be consider only after August 31 2011.

Where can made complaint to rectify my problem Can i contact honorable consumer court? How much can ask from reliance infocom. Like that corporate firm cheat like that regularly consumers?
Never by any Reliance products like me

MDN: [protected]

Getting connected OK. But after some time getting disconnected without any warning,losing the work done till then. As reconnection thro' "connect" is not possible, the system has to be shut down and restarted and the netconnection restored. Again getting disconnected midway and to get the netconnection system has to be shut down and restarted. This process goes on and on and we are getting irritated and fed up.

Please help me out from this mess

Hi Sir, this is Suryasanthosh from hyderabad. I reside in a flat, next to which is a Mobile tower (Owner: Reliance communications). Request you to please look into this issue and give the orders to uproot the mobile tower from our residential area which is causing a heavy radiation effect and would surely affect the health of Women and Children residing in our area.

My Address:
SRINILAYAM H NO 11-8-224/1/303
FLAT NO 303 SRI SAI KRISHNA NAGAR
COLONY SAROOR NAGAR
City: HYDERABAD
State: ANDHRA PRADESH
ZIP: 500035.
Contact Num: [protected].

Relationship No. :[protected]
Reliance No. : [protected]
I purchased the Reliance 3G Data card in January 2011 from M/s Vriti Infocom (Reliance Communications authorized channel partner). While purchasing this data card & data plan this was very clearly confirmed by staff of M/s Vriti Infocom that roaming allover India is free with the plan I opted for. On activation I got a call from Reliance customer care wherein once again this was confirmed that roaming allover India is free with the plan I opted for.

For 1st month I used this data card locally(in Delhi/NCR) as well as in roaming (Nainital/Banglore). In my 1st month bill no roaming charges were levied. I paid that bill.

For 2nd month I used this data card locally(in Delhi/NCR) as well as in roaming (Punjab/Haryana). In my 2nd month bill also no roaming charges were levied. I paid that bill.

For 3rd month I used this data card locally(in Delhi/NCR) as well as in roaming (Kolkatta/Agartala). In my 3rd month bill roaming charges of Rs. 3,528.30 were levied. I took up this issue with Reliance customer care/Nodal Officer: Mr.Anuj Bahuguna/Appellate Authority Mr.Vineet V Jain, but nobody did bothered to respond to my mails in this regard. I didn't paid the bill for this month due to this issue.

Further the services to my number were withdrawn on 27-Mar-2011 without any intimation. Since then I was getting continuous calls from various Reliance staff members, I explained the issue to everyone but no resolution was given.

Suddenly on 12th July I got a call stating that "I am an Advocate calling from Tees Hazari Court. I am getting a summon issued on your name for the case filed against you by Reliance Communications. He also threatened me to pay the amount else be prepared to face the legal action". On 21st July I got a call stating that "I am calling from Police Station Tees Hazari, warrants are issued against you, we are intimating the Police Station of your location to arrest you"

This is pathetic....! These people understand that the user is illiterate & doesn't know anything about law. I am ready to pay the amount for my actual usage without roaming, but nobody from Reliance is interested in calling off for this settlement.

The March 2011 bill in which roaming charges are levied is enclosed.

I have purchased reliance broadband (subscriber ID [protected]) at the time of selling these people have promised me internet speed up to 3.1 mbps in actual I am getting max to max 35 kbps which is not even sufficient to open my email account. From last 3-4 month I am complaining about slow speed to their customer and nodal officer pune but I am getting the formatted ans I.E. "We will look into this issue" but no action has been taken. Reliance has also accepted that they do not provide service in pimple saudagar pune area. Then how come they have sold this device in this area. Still I have paid 3
months bill (rs 827 each) without having satisfactory service. If customer is getting max 35 kbps then how come reliance is calling it as "broadband". I request you to help me for refund of my 3 months bill and device cost I.E. 2481+1600 rs 4081. Reliance is misleading their customer, they are promising broadband internet 3.1 mbps but in actual people are not getting more than 35 kbps.
On what basis reliance is advertising "india’s superfast broad band internet”. Many times I have contacted to nodal officer pune, I have mailed gsm.Customercare but only getting system generated reply.
I have also contacted online.Customer care executive on every alternate day. I have logged three complaints[protected],[protected],[protected] even then no proper response from them. The company has to fix this issue as soon as possible.
Now I have stopped paying their bill as there is no action taken on my complaint, now they are sending recovery agents to my home and I am getting many calls for bill payment.

Kindly help me in this issue,

thank you
regards
vinod patil

Dear sir,
a massage came on my mobile through video search serivce massages. I deactivate mVDO video search service as soon as i recharge my mobile balance is dedtucted. I complained many time to customer care but they are good for nothing, so i requested to u plz deactivate this service as early as possible.
thanks

Mohd. Kumail
[protected]

my postpaid no [protected] has been terminating as i have given my documents again and submitted rs 350 as security fees.firstly i was not given reciept of my payment secondly my no is still not activated as i have completed my documents allready.talking to reliance office they are saying that my no is been alrady sold as in my previous complaint.i was satisfied that my no will be issued to me.on talking to mr vipin in reliance office shimla. he is talking rudely not giving me correct reason why no is not issued to me.as no is still not activated.so pls see my complaint its my permanent number its very necesssary for me. ishtpal singh mob [protected]

Sir,
from my reliance number [protected] I called the customer care executive officer of reliance mobile in the number 198 on 15th July 2011 for deactivating my 'Missed Call Alert' service on my number only which is [protected] . One lady executive officer attended my call and deactivated my 'Missed Call Alert' service which was to be renewed on 16th July 2011. Then I asked her to check that whether any other services are activated on my number or not. Then she checked the system and told me that no services were activated on my number. I again told her that if any services are activated till then then she should kindly deactivate those services. She told that she checked again and told me that her system is showing that no services are activated on my number. After that on 18th July 2011 i.e. day before yesterday in the morning I checked my balance and saw that my balance was Rs. 40.14. After that the whole day I didn't call to any number. At evening near about 4pm when I attempted to call one number one female voice told that my balance is low i.e. Rs. 10.14. I was stunned. Then and then I disconnected and called reliance customer care executive officer. One man executive officer received my call and told me that on that day only at 2:06pm one service i.e. STARTALKTRIAL Pack was activated by R World and another servive i.e. Love Tip Service was renewed. When I started to query about this he disconnected my call. Again I tried to call but nobody received. On that day only near about 8pm I again called and that time another man received my call. I again told him the whole problem but after checking the system he told the same thing. When I told him that activation of any service by R World is impossible since internet is not activated on my number then he again checked the system and told that the activation of STARTALKTRIAL Pack was due to there technical fault and they already refunded my Re.1 which was charged because of this activation. But when I told that how can the Love Tip Service be renewed on my number as on 15th July the lady executive officer told me that no services were activated on my number. Then also he was telling that Love Tip Service was renewed on that day at 2:06pm. After querying about this further he told me to stay on the line while he would transfer my call to his senior executive officer. After that I stayed on the line for near about 10 minutes but nobody received. Then I disconnected the call myself and tried again to call but nobody received. Again the next day near about 8pm I called the customer care executive officer and told my problem from the beginning. Then he asked what was my main problem as both the services were deactivated from my number.I told him that how could I get back my Rs.30 refunded. He told that it cant be refunded because my Love Tip service was already renewed and already deactivated after that. Then I asked him to check that on which day the Love Tip service was activated. He told that it was activated on "8 10". Then I asked him that which "8 10", whether it is time or date. He told that it is date. I told him that "8 10" of the year 2011 didn't come till now because it is 10th August. Then he told that it was his mistake in telling this, it was actually 10th of July. Then I asked him how can the service be activated on my number on 10th of July as the lady executive officer told me that no services were activated on my number. He told again that the service was activated on 10th of July and its renewal date was 18th of July that is why the service was renewed on 18th of July at 2:06pm. When I again tried to query that how can the service be activated on my number on 10th of July as the lady executive officer told on 15th of July that no services were activated on my number he told that if I would query about that between 10th of July and 18th of July then I could have got the money refunded, but I didn't get the alert only that the Love Tip service was activated. When I tried to query about it further he disconnected the line. Again I called the customer care but that time another executive officer received my call and told me to tell him my problem again. I told him to give my call to the previous executive officer whom I told all my problem but he told that it was to impossible to transfer my call to the previous executive officer and to tell him my problem again. I again told him all my problem from the beginning and after querying about it with him he told me to stay on the line while he would transfer my call to his senior executive officer. I told him not to keep me waiting on the line like previous day, he told that he would not do like this. But like the previous day again I stayed on the line and I was hearing continuously the sound of ringing for about 3 minutes. After that the call was disconnected automatically. I again tried to call the customer care executive officer but nobody received my call.
Sir after these activities by the reliance telecommunication service I am very much offended. They are not ready to refund my Rs.30 back which they deducted from my account illegally. When they cannot talk with me further about their illegal activities they simply disconnect the line and after that when I call again they don't receive my call.
Sir it is my earnest request to you to look into this matter seriously and give me justice. I would be grateful to you.

Yours faithfully
Rupantar Pal

Your employee Mr. Vijay Bhatia (Sachin Bhatia) Mob. no. [protected] has done a froud with me he was issued my mob no [protected] someone his relatives. This no. is using by me last five or six year. I dont know how he taken my port no & issued to another person & he also gave me some waring that he is in a top positions in reliance & he will send me bill arround 25000 or extra & i will no option to pay or surrender.
So, i kindly request to you please help me or take some neccessory action against Mr. Vijay Bhatia (Sachin Bhatia) R/O A-111 New Friends Colony New Delhi-110065

Thanks & Regds
Shakti Narayan
Mob. [protected]

Hi I am balaji I am using the huawei Ec150 reliance broadband modem. Am getting the signal of high speed 1x only. I did not get the signal for netconnect+. I am using the broadband in tindivanam. The reliance dealers said the tower for netconnect+ was build in tindivanam. But i cant get the signal yet. My broadband is working at the speed of only 15kbps only. Am waiting for full speed of 3.1mbps. They said the tower work will finish in 15 to 20 days. But i want to know the correct date when the work will be finished. My contact number is [protected] and my broadband number is [protected]. please contact me to the given mobile number and say when the work will be finished and when i will get the signal. Waiting for a reply from customer care.
regards,
balaji.

Sir,

I'm using a Reliance NetConnect plus with No. [protected] and this is a limited postpaid connection where up 512MB is free and included in the rent of Rs 499 pm. I was given a bill dated 27-Jun-11 for the Period :[protected] to[protected] for Rs 1438. I use this datacard once in a while and not very regular. When I checked the usage details I see the data upload and download on two dates 23rd & 24th June is shown very high. For eg: It showed I did a data transfer of 660 MB in 53 minutes, which is very unlikely. I believe the usage meter has malfunctioned. There are 3-4 transactions like this. All other dates, the data transfer is normal and is in sync with the time I spent on it.

I logged complaints with customer care (Ref[protected]. They looked in to this issue but did not give any useful information. I dont think they have done a through investigation. They are not able to explain this huge data usage shown in short time. I am quite sure the data usage shown is incorrect. I want this to be corrected. I'm not prepared to pay this bill of Rs 1438.

Any help you can provide is highly appreciated.

Regards,
Padmanabhan

Hi,

I am Ovais Yuisuf. I have post paid connection of reliance CDMA. number is [protected]. I have given request (CSAE ID[protected] for changing post paid connection to prepaid connection on 13th july & paid all dues pending upto 13th july.
after that I got a message from reliance that your request will be resolved in next 5 days. I called to customer care many times, they told me u will get a call from concern department as soon as possible, i haven't got any call till now. After 6 days i received sms saying that "Please let us know if you are satisfied with the resolution of last service request" without resolving my request, Then i called customer care again and they said they closed my Request, and saying that i have to again re summit and do the formalities again. Sir we have tried to convince them in every manner but they are not agreeing to anything. we cant go & fight with them everyday. Hence I request you to please guide us in this.

Thank You,

OvaisYusuf
[protected]
[protected]@gmail.com

I brought a Reliance Netconnect Hi-Speed 1X with unlimited Post Paid Plan of Rs. 699/- for which I had to pay Rs. 250/- (Rs. 250/- was discount). After availing the said facility for three months I requested to convert my plan to Pre Paid. I made all due payment of Post Paid Plan. But it is regretted to state that after laps of near about six months my Data Card is kept totally unused dut to not getting any help from your shop. They told me that the modem will not be activated further.

So, I requested to please solve my problem and active my Data Card, so that I can use the same.

My Data Card No. is [protected].

With regards,
Kumaresh Mandal

I am using reliance netconnect for last 1 n half years .
For last two days I am not able to access reliance netconnect (no. [protected]) and according to executives my bill is pending (I had already paid my bill) . I want justification for my pending bill and after having a talk with three member , I have three different answer :-
first Executive(Vishal) :- Company was giving discount but now discount period is over.
Second executive(Satish) :- i havnt paid feb,2011 bill.
Third executive (Priya) :- I havnt paid March , 2011 bill .
I am attaching below table of bill that ihad paid for netconnect number [protected] from :-
Value Date Description Amount

september's bill 4/10/2010 BIL/[protected]/bill/RELIANCEMOBI_MI 986.06
november's bill 6/11/2010 BIL/[protected]/reliance bill/RELIANCEMOBI_MI 990
october's bill 8/12/2010 BIL/[protected]/ril bill/RELIANCEMOBI_MI 1,000.00
december's bill 2/1/2011 BIL/[protected]/bill payment/RELIANCEMOBI_MI 987
january's bill 3/2/2011 BIL/[protected]/reliance/RELIANCEMOBI_MI 968.8
Feb's bill 10/3/2011 BIL/[protected]/reliance bill/RELIANCEMOBI_MI 986
March's bill 8/4/2011 BIL/[protected]/reliance bill/RELIANCEMOBI_MI 986
April's bill 9/5/2011 BIL/[protected]/reliance bill/RELIANCEMOBI_MI 986
may's bill 10/6/2011 BIL/[protected]/reliance bil/RELIANCEMOBI_MI 987
june'sbill 14/07/2011 BIL/[protected]/reliance/RELIANCEMOBI_MI 986
july's bill will get generated on 9th aug 2011

With regards,
Abhishek Gupta
Mobile :- [protected]

I want to deactivate my daily balance reduce of of unknown services
my no. is [protected]
email [protected]@gmail.com