[Resolved] Reliance Communications — balance cut off | |
My number is [protected], mail id - karthiksc.[protected]@gmail.com. My balance is deducting everyday in spite of calling and complaining several times to customer care. Every time i calling they are saying your problem resolved you will get refund but didnt get anything. From 12th of august everyday 3 rs deducting from balance. I fedup and irritated with reliance customer care, many times its not connecting some time they put on hold for 20-30 mins. I want my all balance from 12th august. Was this information helpful? | |
Sep 25, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 24, 2017 Reliance Communications Customer Care's response Dear Karthik, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |
 1 Comment | |
Comments
I am also facing the same problem. I request Reliance to please do a honest business. don't deduct balance without customer's consent and knowledge. I am frustrated with checking balance frequently, noting down the balance, when I come to know that some balance is deducted without my knowledge, No SMS received from Reliance that so and so service is activated and so and so amount is deducted etc, when I contacted customer care by going with N of options and waiting for customer care executive for 20-30 mins and they just say in very simple way that some XYZ service is activated and we will deactivate the service now and no balance will be deducted in future. I think it is common for them now a days.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709