[Resolved] Reliance Communications — Balance deduction | |||
Respected Sir/Ma'am, This is to inform you that my complaint is still unresolved please respond as soon as possible its been 4 days.I am totally annoyed with this reliance service thinking i might switch to another network or write a note to Head of Telecommunication department against reliance. Previous Complaint unresolved :This is to inform the higher authority that my wrong balance deduction of RS 110 has not been resolved yet. Date of deduction was 12/10/2015 and everytime when i talk to reliance customer care they tell me that their server is down and now they just stop responding to my calls i just hung up on my phone day to night thinking they might connect but it always says "thank you for calling reliance customer care" without having any further conversation. On 13/10/2015 i just called from my friends cell phone he said again the same thing "Server Down" . Its been 1+1/2 days but i don't have any idea what to do. Today i have called again now they were telling me that only 3 days issues could be checked. Cell Phone number- [protected] Circle-Delhi Metro Circle My name -Mohd Sameer Khan Pin code -201308 Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 16, 2015 Reliance Communications Customer Care's response Dear Sameer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 17, 2015 Reliance Communications Customer Care's response Dear Sameer, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
Add a Comment | |||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment