[Resolved]  Reliance Communications — Balance getting deducted frequently

Address:721656

Hi,

My cell no is [protected]. balance got deducted from my account without any valid reason. One service has been activated by you and the balance has been deducted. Balance was returned on complaint but after few min again its deducted from account. This is really frustrating. Return my money otherwise I have to close your connection Also make sure that it will not be repeated in future.

Regards,
Rupam
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Feb 3, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Dec 28, 2016
Vidya S Vidya's response
I can not able to send message from my numbet[protected]
Verified Support
Jan 03, 2017
Reliance Communications Customer Care's response
Dear Rupam,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications
Complaint comments 

Comments

My service request number[protected] dated 29.11.16 is still not processed. Please look in it immediately. Surprizing that I can call and connect from my Vodafone to other mobile numbers but not from my reliance number. Its happening from last 6 months. Your executives call and promise to resolve in 2 days but in vain. Immediate action expected.
M y name Vidya number is [protected]from bangalore I could not send message
Reliance Communications Customer Care's response, Jan 3, 2017
Verified Support
Dear Vidya,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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