Reliance Communications — bill dispute and wrong commitment on advance rental collection

Address:

560035

Hi team,

My self sudhakar reddy pasapala, using reliance communication no. [protected] since last 3 years. I am facing some issues in last 2 months bill.

I have paid 4 month's advance rental rs. 1347 + taxes to reliance on 20th july. As communicated by reliance executives, what ever the service i am using now (Tariff plan name :retention_499) will continue the same in advance rental for 4 months.

Total i have paid rs 2654 on[protected]:11 hrs, which includes (1 month security deposit + july month rental + 4 months advance rental)

After this payment my plan was changed to tariff plan name :arp_1347 from july month.

In august month bill, there is a charges shown in my bill rs. 251.00 which was adjusted in my security deposit and the bill is showing rs. -216.00 - bill no. :ka[protected]

In september month bill, there is a charges shown in my bill rs. 429.23 which was adjusted in my security deposit and the bill is showing rs. 213.00 - bill no. :ka[protected]

My security deposit was adjusted towards aug and sep month wrong billings.

I am in to advance rental till november 14th, bill should not be generate with any amount. The bill should be zero for 4 months.

Every month i am facing the issue, i am raising so many complaints from last 2 months. There is no solutions provided.

Please check the sr no.[protected] which i have raised for this issues. No response and resolution as of now.

Now a days reliance service is one of the worst services i haven't seen any where.

From last one month, i am unable to connect to reliance customer care no.'s 198, *222 and 30333333

Reliance communications is cheating customers for collecting advance rentals and again they are raising the bills.

Regards,
Sudhakar pasapala
+91-[protected]