[Resolved] Reliance Communications — Bill paid yet mobile disconnected | |||||
Prompt in payment over the past yrs.Recent payment of Rs270 for june bill paid on 23-7-16 though due date was 27-7-16 at Preethi Enterprises opposite KSRTC Lalbagh Mangalore bill No0497 even after proof provided to customer care for last 10 days my phone was disconnected today for non payment and to my shock customer care argues that paper receipt is not valid for the bill paid and I was forced to contact Preethi Enterprises and the person found his mistake but refused to acknowledge and updated the payment on 16-8-16 and without any apology asked me to tolerate till the phone was activated again.Although I brought this to the notice of the customer and misbehaved with me.I request u to look into the matter so that no other valid reliance customer is abused or insulted in future Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 17, 2016 Reliance Communications Customer Care's response Dear Ram, Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority. Regards, Reliance Communications | |||||
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