[Resolved] Reliance Communications — Billing and plan issue of mobile [protected] | |
Hi, I have been using this no since last 3 years. My earlier plan was one india one plan. One fine morning i got a call from your representative that being a valuable customer your plan will to 449 with 3000 minutes and 8 gb data. But it was not mentioned to me that this will be applicable for within the circle only. Now when i got my bills i have i was surprised to see that my bill had been doubled. I think i been cheated by your people. Would like flowing action to be taken immediately from your end. 1. Reversal of my bill. 2. Change of my plan to my earlier plan with immediate effect. As most of the time i am in roaming with this plan my bill might jump to triple folds. I In case the reversal is not possible i would like to discontinue from your services. Regards, Jaspal rautela [protected] Was this information helpful? | |
Jul 8, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 31, 2017 Reliance Communications Customer Care's response Dear Jaspal, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jun 07, 2017 Reliance Communications Customer Care's response Dear Jaspal, As per your telephonic discussion with our representative, we request you to kindly make the payment of the outstanding amount to avoid any further inconvenience. We value your relationship with us. Thank you for choosing Reliance. Thank you! Regards, Reliance Communications | |
2 Comments | |
Comments
I have ported my vodafone sim to reliance gsm as i have receive sim on 26/5/17 as i have insert the sim first sms was your outstanding bill is rupees 401 pls pay before 5/6/17
my outgoing is barred
thanks a lot for ur service reliance my number [protected]
my outgoing is barred
thanks a lot for ur service reliance my number [protected]
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