[Resolved]  Reliance Communications — billing dispute

Address:

560076

My postpaid no is [protected],
Karnataka
Name: bikashjit sahoo,
Email.: [protected]@rediffmail.com
My plan is 299 incl tax 353rs.
On the month of july i have received
705.64 rs. Reliance executive called me and informed that they added 1 month extra rental and also changed my plan (Benefits 6gb 4g data +unlimited local and national calls). But didint agreed with that and raised a complaint against it and i paid full amount of my bill. After that plan has been reversed as my before plan. But the issue is they still not adjusted extra paid amount on this bill. Reliance executive committed me to that they will adjust on august bill. Last 7 days i was trying to contact customer care but there is an error something due emergency cant connect to cc. I has also visited to reliance store but they also helpless. I was already raised a complain through mobile app but still no response. It is very irritating service by reliance. Cheat and fraud. I was trying to leave this network since last 1 month but they have rejected every time my port out request by showing outstanding. I was already paid extra 1 month rental after that they rejected my port out request. Due to this is my important no i ma not bale to take a new connection. Please help me on this.