[Resolved]  Reliance Communications — Billing issue

Address:Mumbai City, Maharashtra, 400093
Website:Google

I've changed my plan on 11 April 2017 from freedom 350 to 125 rupee plan. However, I've still received the bill of 558.85 which is incorrect and I'm not going to pay this amount as I was in the impression that my plan has been changed.
I called customer care service and they informed me that this plas was not available for me due to which it was not changed. They've not informed me ab this and this is the reason I've not used the service as per previous plan.
Please help me.
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Jun 16, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Reliance Communications Customer Care's response
Dear Sandeep,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear sir, your company has deducted the amount from the main balance on behalf of ihave never requested for any service. This is against the ethics of such a large company and it reflects a bad msg. Kindly look into the matter and return the amount toy main balance. My no. I [protected]
Dear sir, my self dhaneshwar rai. Vill-semra, post-nagpur, dist-korea, chhattisgarh, i want to know call details (call history of incoming & outgoing calls) of my prepaid no [protected]. Plz send details on my mail id [protected]@gmail.com for any communication u can use my no [protected]. Plz do it fast thank dhaneshwar

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