[Resolved]  Reliance Communications — Broadband Not Working From 2 months

Address:Mumbai City, Maharashtra, 302021
Website:www.rcom.co.in

From two Months, Reliance broadband was down in our area, I complaint so many times and registered so many complaints but the service did not start again, the company said that there was a major outage, 1st then said that DLC was down but then said its fibre cut, but a I did not understand a company like reliance have a outage of 2 months, my broadband stop working on 22 feb 2017 and still there was no resolution. I did not understand what company wants. Its nearly all connection was down from 22 feb, 2017.

Complaint Nos:[protected]/02/2017

[protected]/02/2017

[protected]/03/2017

[protected] User Id
Area- Chitrakoot Scheme, Jaipur, Rajasthan
Was this information helpful?
No (0)
Yes (0)
May 9, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2017
Reliance Communications Customer Care's response
Dear Kuldeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Apr 15, 2017
Updated by [email protected]
I lost my patience, now I want to know finally how much more time will it to take to resolve the issue, its been long time, i.e 22 feb, 2017 to 15 april, 2017, and I am already begin the process to switch to airtel broadband or any other.
Today, I must received call from you, i also told to him, " FINAL TO MEANS FINAL DEADLINE", then no more delays, I think none you take the matter at the priority otherwise it did not happen. I know very Reliance as I was a Telecom Engineer and working capability of you and your team and every person.
Resolve the issue in 7 seven working days, if not I stalled my connection from your end.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information