[Resolved]  Reliance Communications — Cancellation of data card connection (No.[protected])

Address:	500085
Website:	Reliance Communications

Sir, We would like to disconnect the Data Card No.[protected] in the Name of Dr.N. Yadaiah, Registrar, JNTUH. In this connection we have cleared bill up to date and contact customer care to day evening[protected] and asked to take our request to disconnect the same and asked her to give request number. One Ms.Kavitha, Customer Care Executive refused to give our request registration and asked us to pay another amount of Rs.700/- change and she is telling that the process will take up to 7 days minimum and have to pay Rs.70/- per day, I don't know what is this. Now a days how the technology improves and what these people doing. Moreover when I asked to send a demand mail for the above amount, she refused to send the same, without demand notice how I will pay and what basis I have to pay. I request you kindly solve the problem immediately otherwise I can not wait for another bill and I will approach Forum against Reliance Communications. I believe you people will solve my problem and disconnect my data card. My alternate contact number is [protected]

R. M. Jayababu, P.A to Registrar, JNT University, Hyderabad.