[Resolved]  Reliance Communications — Cancelled unauthorized VAS charges from my bill

Address:Kolkata, West Bengal, 700027

Sir,
my no [protected] Jatinder singh . my plan is under unlimted. smartphone plan rental discount. Reliance sent me unauthorized VAS in this bill dt 9-7-2016 to 8-8-2016 . VAS in this bill is 2736.00 & S tax add also 485.26 . my bill due date is[protected] & I am shocked saw this bill because I didn't use this VAS . my no [protected] had suspended also

I want cancelled unauthorized. VAS & S tax & late fee . I sent mail u second time .
pls Reply this mail on mr.[protected]@gmail.com or alternative no [protected] or. [protected]
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Oct 5, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2016
Reliance Communications Customer Care's response
Dear Jatinder,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
Online Petition against RCOM
With every signature, email is sent to TRAI/DOT/Ministry
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
This is the standard reply rcom gives after raising complaint. In reality they don't anything about it. They insist on making full payment of bill even if it's wrong bill.

I'm facing similar issue, sent mail to reliance nodal officer and appellate authority 5 days back, absolutely no response from them.
Praveen K Verma's reply, Sep 7, 2016
Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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