[Resolved] Reliance Communications — Cheated by your company

Dharam1605

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110006
Website:	Rcom.co.in

I had ported my number from Airtel postpaid to reliance. My number is [protected], I had opted for RS. 399 plan but I was allotted RS 499 plan.
The guy who came to pick my documents, charged me three hundred rupees and told me it will be refunded back in first bill. I have his id proof as well as bill with me.
But what got me startled is the fact that my incoming and outgoing are barred for no reason, no one has a clear idea why is it blocked I contacted costumer care as well as I visited reliance customer care center.
I will be filing a harassment case if the problem is not resolved ASAP. My number is currently barred. I will update if anything happens afterward.

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Feb 2, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2016

Reliance Communications Customer Care's response Dear Dharam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Dec 28, 2016

Reliance Communications Customer Care's response Dear Dharam,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications