Reliance Communications — COMPAINT

Address:

Nagpur, Maharashtra

THIS IS TO BRING IN YOUR NOTICE THAT I AM VICTIM OF RELAINCE COMMUNICATION POST PAID MOBILE [protected] . I WAS REGULAR CUSTOMER OF RELAINCE POST PAID CDMA FROM YEARS PAID THEM 102586.95 (ONE LAKH TWO THOUSAND FIVE HUNDRED AND EIGHTY SIX) IN 95 INVOICES/TRANSACTIONS. I GONE TO USA ON 1ST JULY 2015 MY FAMILY MEMBER FATHER APPRAOCHED TO RELIANCE OFFICE ON POONAM CHAMBER SADAR FOR DISCONNECTING THE CELL PHONE. OFFICE PEOPLE PCONVIENCED HIM PSCHOLOGICALLY AND GIVEN HIM PLAN THAT IF HE PAYS 50 RS. PER MONTH MY NO. WILL NOT BE HANDOVER TO ANYONE AND NO CHARGES WITLL BE TAKEN APART FROM RS 50/MONTH. AND ASSURED HIM THAT BILL OF RUPESS 50/MONTH WILL COME ONLY. HE CHANGED HIS MIND AND SAID YES. MY PHONE WAS OFF FROM 1ST JULY TO 19TH NOV. BUT WHEN I REACHED INDIA ON 19 TH NOV 2015 AND COME TO KNOW THAT INSTEAD OF CHARGING THE RS. 50 PER MONTH THEY HAVE CHARGED VERY HIGH AMOUNT /MONTH. WHEN I TRIED TO CALL CUSTOMER SERVICE SEVERAL TIME IT WAS ENGAED/BUSY. MANY TIME EVEN I PUT THE BUTTON FOR REQUEST FOR RETURN CALL FOR CUSTOMER CARE BUT NO BODY CALLED ME EVER FOR EXPLAINATION. I WAS DISSPAOINTED BY THE SERVICE AND CHANGED MY MIND TO GO FOR ANOTHER SERVICE PROVIDER . I HAVE RECENTLY TAKEN POST PAID COONNECTION OF TATA DOCOMO MOBILE NO.[protected] . I AM GETTING REGULAR SMS FROM NO. 53738 ( THAT I HAVE OUTSTANDING RUPEES 182.30 OF PREVIOUS OPERATOR RELAINCE ) IN REAL CASE I HAVE ALREADY PAIF MY DUES EVEN RASHMI MADAM IN RELIANCE OFFICE IN TELEPHONE EXCHANGE CHOWK HAS TOLD ME THRICE THAT I HAVE PAID MY BILL I DONT NEED TO PAY ANYTHING NOW. STILL MY DOCOMO POST PAID UTOGOING CALL IS BLOCKED AND NOT RESUMED. RELIANCE OFFICE IN INDORA CHOWK WHEN I HAVE PAID RS. 400 ON 29TH NOV. 2014 THEY HAVE TAKEN ENTRY ON 1ST OF DEC 2014. AND MADE ME LIABLE FOR LATE CHARGES. THE RECEIPT IS LIKE THAT WHICH IS VERY UNPROFEESSIONAL AND IMMATURE WAY OF WORKING OF THE CORPOTRATE HOUSE. TODAY I HAVE TO TAKE 182 RUPPESS FROM RELIANCE THEY NEVER GIVEN ME AS REIMBURSEMENT OF THAT AMOUT MOREOVER THEY HAVE SETTEELED MY AMOUNT IN THEIR SETTLEMENT WITHOUT MY CONSENT . COMPANY USUALLY CHARGE 100 RUPEES AS LATE PAYMENT CHARGE BUT HERE MY COMPLETE 182 RUPESS ARE CHARGED . SEE ALL ATTACHED BILLS AND STATEMENT MOREOVER RELAINCE CUSTOMER CARE CALING ME FOR NEW POST PAID CONNECTION EVENTHOUGH I DONT WANT TO DEAL WITH THEM IN ANY WAY. MY NUMBER OUT GOING CALL IS BLOCKED WITHOUT ANY REASON .