[Resolved] Reliance Communications — Complaint against, bill issued while number is not used by me. | |
Sir I had a aircel number [protected], which i was ported in to Relience postpaid cunnction, once relience excutive gave me a SIM, but that sim was not work. after that i called to relience coustomer care, they always said another sim will be delivered soon, but i did not recieve any sim till now, once i call my number [protected], this number shows active. thats mean another person or any excutive use this number, i have lodged on line FIR in feb-2017 for SIM used by another person. many times i called to relience costomer care to close my number, but they did not do any thing. after that relience excutivies called me for bill payment, i told him that i never use any postpaid facility for this number, so why i submit the bill, sir it is requested to you please solve my problem and close my sim as well as bill amount also. Was this information helpful? | |
Jun 20, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 12, 2017 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 18, 2017 Reliance Communications Customer Care's response Dear Customer, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |
Add a Comment | |
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment