Reliance Communications — Complaint against reliance communication for cheating people

Address:Pune, Maharashtra, 411014
Website:www.rcom.co.in/Rcom/personal/home/index.html

I bought reliance wi-pod max device, The guy from reliance communications "Vishal Kale - [protected] " promised me

1. device will be activated in 4 hours, on 6th Jan 2015 - however it's activated on 9th Jan.

2. He told me speed will be minimum 2 MBPS even if you keep your device inside Almira :( ... I kept it near window and it takes more than 1 minute to open google homepage .. :( ..such a ...

3. The guy told me I will get 24 gb in 500 - when I spoke with customer care bill for 10 days is 480 rs and my plan is 1299 :(

4. He sold me wi-pod max device at 3000 rs + 500 rs (advance fees for my plan) without bill - when I asked him about bill he told me he will mail me the bill still he didn't mail me.

I am totally frustrated with Reliance service, I am following up with this guy since 15 days he always says it will take 10 min more, so if I check my log - since 6th Jan total calls are 256 times.

Before purchasing this device I gone through few portals about Reliance communications service response/comments are not good so many complaints about range, service however I thought it's Indian company we should buy Indian products etc.

I have wasted my valuable time, money and energy, and output is nothing but frustration :( ..

My Wi-POD max device number is [protected], hope someone from reliance will take care of this
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Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

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Dear Sanket,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
my alternate number is [protected], please take this on priority
Dear Sanket,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

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