[Resolved]  Reliance Communications — Complaint for new 4G SIM.

Address:Kolkata, West Bengal, 700060

Sir / madam
I, sri ashit baran bhakta of p-213/4, u. B. Road, parnasree kolkata-60. Your reliance customer executive anusua ([protected]) call my mobile no. [protected] and told this plan per month use 6gb data x 7 month after next month rs. 160/- per month payable. She request again again give to me a 4g sim. But i am told him my mobile set is nokia asha 501 set 3g supported. But your representative anusua told me this 4g sim supported 3g set. So i am got the sim ([protected]). And paid rs. 850/- last sunday on 18th july, 2017.
Sir, this 4g sim is not working to my handset. I am complained again and again but they do not any response.
Sir, i am middle class family. I request please solve my problem or refund the money or change the sim 4g to 3g.

Ashit baran bhakta
22/06/2017
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Jul 24, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
Reliance Communications Customer Care's response
Dear Ashit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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