[Resolved] Reliance Communications — complaint regarding stop the services (we have already paid the amount) | |||
This is to inform you that the reliance service on my mobile no. [protected] has been stopped from 06.08.2017. The customer care executive has given the reason that i have not paid june 2017 bill of rs. 407.00; whereas i have paid the same on 22.07.2017 [copy of payment acknowledgement given below]. Secondly the july 2017 bill of rs. 378.00 has also been paid by me of rs. 400.00 on 31st july 2017. The same is acknowledge by the customer care executive. Kindly update your records before stopping the services. This is not acceptable and same is attributable to you only. My complain no:[protected] I urge to kindly check the same urgently and continue my mobile service at the earliest. Best regards Sandeep kumar thakur [protected] Dear sandeep thakur, Thank you for being our valued customer and for using our payment services. We acknowledge the receipt of your payment of rs 407 on[protected]:21 hrs. Was this information helpful? | |||
Sep 14, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 12, 2017 Reliance Communications Customer Care's response Dear Sandeep, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
 2 Comments | |||
Comments
Dear Sir/Madam,
Reference to the above Massage for ( Reliance Communications Customer Care's response, Aug 12, 2017
Dear Sandeep,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications)
I have already provide us the alternative number of customer care service team and once again my alternative no [protected]. i have also attached Copy of our online transaction receipt and email alert for Customer care for Reliance Communication.
My new Complains No:[protected]
Best Regards
Sandeep Kumar
[protected]
[protected]
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Reference to the above Massage for ( Reliance Communications Customer Care's response, Aug 12, 2017
Dear Sandeep,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications)
I have already provide us the alternative number of customer care service team and once again my alternative no [protected]. i have also attached Copy of our online transaction receipt and email alert for Customer care for Reliance Communication.
My new Complains No:[protected]
Best Regards
Sandeep Kumar
[protected]
[protected]
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i deposited rs.2000, for ISD activation for my no.[protected] in reliance communication, its been 5 months i have ported to airtel, as per rules they have refund my deposit amounts in 45 day, when i enquired about the refund of my deposit, they are saying the have send a check but i did not receive any check
please help me in this issue.
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications