Reliance Communications — complaint regarding to setup box repairing

Address:Jaipur, Rajasthan, 302026

Sir maine 15 din phele ek complaint likhayi thi setup box repair krne ke liye but aaj tak koi technician nhi aaya setup box thik krne. Mein daily phone krta hu customer care pr toh vo daily ek hi answer dete hai ki 24 hr ka wait karo technician aa jayega pr koi nhi aata or mene recharge bhi kra rakha hai toh vo bhi kt rha hai ya toh mujhe apna paise refund karo ya phir 1-2 din mein technician bejho. Agar aap logo ne kuch nhi kiya toh mein f. I. R note krwa dunga or consumer court bhi jaunga. So plz sir resolve my problem thanku.
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Iam already submitted all documents

But not response benefit retrieval team last one month

Documents send to speed post : EL[protected]IN.

24/10/2017

Name Nahas CN
employee code 20049599
position of Officer CS Kerala
Date of joining 11/10/2013
Last working day 31/07/2017
PF number MH/46459/20049599

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