[Resolved]  Reliance Communications — Customer service is pathetic

Address:Gurgaon, Haryana

I opted for porting my number from Idea to Reliance communications. I was promised that the SIM card will be sent to me via courier. After idea services were terminated, I kept waiting for arrival of reliance SIM which didn't come despite following up with Reliance sales rep for 4-5 days. Finally I had to lodge an FIR of SIM loss and then submit it at reliance store for reissue of the SIM. The customer care services are PATHETIC, HOPELESS, USELESS.

Guys DON'T opt for porting your number on promises of any sales rep over the call. I did the mistake and paid the price by loosing patience, peace, visit to police station. Beware of the false promises.
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Mar 29, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
Reliance Communications Customer Care's response
Dear Rajesh,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Comments

Had tried with PF office they are asking for UAN number which I dont have. My PF a/c no - MH/46747/20765. want to withdraw my PF amount

Last working process- Broadband Email Helpdesk.
Company- RBPO
Name- Manish Sharma
DOB- 31/12/1980

Awaiting for your earliest response

Thanks & Regards,
Manish Sharma
[protected]

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