[Resolved]  Reliance Communications — Deduction in balance

Address:Sirsa, Haryana, 125104

I have a reliance gsm no. [protected] haryana circle.I recharged the no with Rs 53(special rate cutter) on 02/03/2015 by paytm. i checked my best offer before recharged on *121# it showed that in Rs 53 all std and local call rate rs.25. I recharged the plan but benefits of this plan does not credit in my account. when i contact the customer care this service is deactivated last six months . Due to this recharge my balance deducted Rs 20. I request to you please look into this matter and do needful.My recharged benefit credit in my a/c as soon as possible
cont. no. [protected]
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Mar 7, 2016
Complaint marked as Resolved 
R/ sir, till now not resolve the complaint. They contact to me but they did not assure to me your benefit credit in your a/c
Reliance Communications customer support has been notified about the posted complaint.
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Dear Mr. Kumar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Mr. Kumar,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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