Reliance Communications — Disconnected from reliance network

Address:

Ranga Reddy, Andhra Pradesh, 500019

My name is veeranjaneyulu k, using reliance mobile number [protected], i was recently ported from vodafone to reliance network. After activation of service i have utilized it for 4 days there after my number was disconnected from the network on 02-aug-2016 due to address verification is negative. But i have not received any call or any representative visited my home for address verification. It seems address verification guy has given wrong information to reliance. There after i have approached near by reliance store, kphb colony, near chennai shopping mall, hyderabad. And again i submitted the documents on 04-aug-2016 since then i am unable to use my number [protected]. Its already one week so please let me know the genuine reason for disconnecting or after submitting the documents why it was not verified again. Because of you i am huge loss as i could not connect to any one of my personal work/relatives/interview calls. Who is responsible for this??.

If you provide service with in 24hrs i am willing to be with reliance or please let me know how to port back to my old services. Its is unfair from your end because i have been visited to store for more than twice and also that to in my working hours. I have taken leave from my office and waited for your guys for address verification. Who is responsible for all this?? - waste of my time and waste of my money. I called many times to your representatives, they are not even picking up the calls. Even customer care people also not giving proper response. "this is not right way to deal with customers and i am seeing this only from reliance in india".

I was received a call to port to reliance, not with my own interest i came to you to know about this plan. Some representative came to my office and i have provided required documents, after this incident happen even that representative bugger is not lifting my call. Is this the service you are providing to customers if you are doing the same thing who will join in your network, really it is disgusting with your service, i was made bound to your network for three months as per trai. Really i may not interested to tell about your jalsa plan to any one else as your service and spoke person are not good enough to take care the incidents.

This is not only for me, similar kind of issues were faced by few of my friends.

If you are not able to resolve the issue with in 24 hrs please let me know the process to port back to old services with out changing my number.

Alternative contact number : +91 [protected]