Reliance Communications — Disconnection/deactivation of reliance data card no [protected]

Address:

Bangalore, Karnataka, 560100

Dear team,

I am using the data card no [protected] wherein i have requested to cancel or deactivate the account on july 30th 2016 as well as 13th aug 2016 but till now the account has not been de-activated. Simply i am getting monthly bill for which i am not using the card any more. Also due to change in cdma to 4g sim which i haven't purchased this existing data card cant be used also.

In spite of several follow ups by mail to [protected]@reliancecda.com as well as customer care helpline[protected] and also when reliance customer care people called me to change the sim, i have clearly communicated to cancel or deactivate the no since i am not using it any more and i wouldn't be changing sim also.in spite of all these, there is no response from customer care either on closing the account or what i need to do to close the account. But simply monthly bills comes to me which i have stopped making payment effective 1st jul 2016 on wards since i am not using the card and placed the request from my registered email id as well as we over the phone.

None of the customer care person has politeness to respond to my mails if there is anything pending to from my end also. Its creating mental stress for me from last 2 months. Need advice and guidance.

With regards
Tanweer
+91 [protected]/tanweer76. [protected]@gmail.com