[Resolved]  Reliance Communications — Facetime/imessage activation problem

Address:Mumbai City, Maharashtra
Website:www.rcom.co.in

I have been trying to activate Facetime/iMessage on my iPhone6 but the same doesnt happen. Your customer care rep. made me try several times and i got charged Rs. 5 everytime i tried. Tried calling your customer care several time after that but most of the people are clueless about the problem. Also, Please dont tell me its not a problem at Reliance end because i myself tried it with other Operators & its totally working fine. The Problem lies in Reliance.

Also, i would not like to reveal my personal details here so you can pass on your number here to me. i will give you a call if you want to help me resolve the issue & stay back in Reliance Comm.
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2017
Reliance Communications Customer Care's response
Dear Bhavin,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Mar 18, 2017
Updated by rbhavin143
Complaint and other Details forwarded on the page link provided by you.
Mar 21, 2017
Updated by rbhavin143
Will Relaince Communication ever take action?
Complaint comments 

Comments

I think there is a problem with reliance and iphone 6. I was using my iphone 6 with airtel never had any problem. After I ported for the first month I got 60+150 ( 210) as international sms. They said they will generate new bill but I am still to hear about that.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information