[Resolved]  Reliance Communications — Fraud has been done with my husband number [protected] by your company.

Address:Mumbai City, Maharashtra, 400701
Website:www.relianceada.com

My husband mr. Satish vyas sharma has paid his postpaid bill of number [protected] and given request for port out on 4 may he got reference number for port out also. After some day his number got disconnected when i inquired customer care person is saying some other number in which person name is same as my husband name with number [protected] belongs to him and he have to pay the outstanding bill for the same.

Now i want to give complaint for the same as customer care is not helping for further complaint.

Now i want to see the scan image of both number specially the fraud number [protected] form no[protected].

I spoke to customer care person aditya emp code 165962 and floor supervisor vishal patil with call reference no [protected]/[protected] they have not at all given me guidance for further step of taking action against the same.

Now i will do the fir, the police need scan copy of both mobile number application scan image to cross verify details

After that i will file case against your company for penalty and harassment

You can contact my husband on his alternate number [protected].

I want resolution of the same by tomorrow eod otherwise police will call your concern person with all legal documents.
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Jul 3, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
May 17, 2017
Updated by shunna123
My family member mobile number [protected] disconnection request has been given on jan 2017 after paying total bill, received call from customer care saying that the same will get disconnected within 15 days. But still the same is continued and bill is getting generated and customer care person forcing us to pay bill which is are not using at all.

Kindly check in this matter and take strict action against Reliance communication as they are harassing many users with same issue.
Verified Support
May 18, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
May 29, 2017
Reliance Communications Customer Care's response
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
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