[Resolved] Reliance Communications — Fraud with me | |||||
Dear Sir/Madam, On my reliance mobile No. [protected], on 15/09/2015 a massage received that you have successfully activated 500MB data pack for Rs. 51/-. and Rs.51/- deducted from my account. I tried many times to costumer care services for this plan activation I have not request you, or this time my mobile was switched-off, it is not possible that in switched-off period how can I activate for this pack, I have requested to costumer care officers for reverse/deactivate this service immediately or refund my money Rs 51/- but they are not hear my voice and still this is not deactivate. I have requested to costumer care officers for reverse this immediately or refund my money Rs 51/. or proved me the information of my this mobile no. [protected] status of the when switch-off and switch on, because this time (on 14/09/15 in evening time) my mobile is switch-off from last 7 days. When I switch-on on (15/09/15 in luch time approx 2.00PM), received the SMS regarding this charges deducted from your main balance. it is not possible that in switch-off position i request for this service activation. but costumer care officers are say me this facility is not providing you. it is clear that time my this no. is switch off, why not they are proved the information in writing. so that i can prove this amount deducted without my request or permeation. Requested to you for reverse this immediately or refund my money Rs 51/ please advise what we will do, can I register the FIR in Delhi Police? thanks vishwas [protected] again deducted Rs. 2/- from my main account on 24/09/15... why ? I am not use this mobile from last few days... why you are deducted without using... again deducted Rs. 30/- and Rs. 1/- from my main account on 28/09/15... why ? why you are deducted without using...or any service it is clear, that I was not request for any service, this was deducted from your site without my permeation. it is fraud with me, the matter is not resolved. I am so many times try to reliance customer care . the customer care not respond. what is the meaning of customer care. that's why Ambani brothers are richest in India, because they are making the money by fraud and cheating with poor peoples... refund the earlier Rs. 51/- + Rs. 2/- +Rs. 30/-+ Rs. 1/-. immediately ...(total=84/-). Vishwas [protected]. Was this information helpful? | |||||
Sep 30, 2015 Complaint marked as Resolved nothing happened...
still my refund not received ... its fraud with me...
nobodies hear my complaint ...
the problem is not resolve... Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 10, 2015 Reliance Communications Customer Care's response Dear Vishwas, As per the confirmation received from our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you! Regards, Reliance Communications | |||||
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