[Resolved] Reliance Communications — getting legal warning messages for final payment done for reliance data card

Radha P

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra
Website:	www.rcom.co.in/Rcom/personal/home/index.html

Hi,
I have paid rs.835/- as final payment towards my reliance data 4g card number listed below which is disconnected now.

Billdesk confirmed that below payment has been updated at the billers end on 31.07.2017. But i still get legal warning messages every day on my mobile stating amount is not paid. Please help with this.

4g data card number: [protected]
Relationship number:[protected]
Billdesk transaction identification number:[protected]
Payment date: 28th july 2017
Amount paid: rs: 835/-

Thanks.

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Oct 6, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

Reliance Communications Customer Care's response Dear Radha,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 29, 2017

Reliance Communications Customer Care's response Dear Radha,

Your concerns have been discussed and resolved satisfactorily by our team. We wish to affirm the same.

Regards,
Reliance Communications