[Resolved] Reliance Communications — Harassment against data card payment/ money extortion | |||||
Hi, I have an internet connection of Reliance Comm. Subscriber number: [protected]. I asked for a disconnection almost 4 months back. In spite of this fact I received collection calls from the billing team at a regular basis, to the extent that I was severely harassed on calls. When I stopped taking the calls, today, I received a call from a so called police inspector (mobile number: [protected]), claiming that a legal case was being filed against me at the civil court. I was asked to call a lawyer (S.K. Sharma - [protected]) who further threatened me with legal consequences/ reprimands if I didn't pay the supposed pending amount. Please note that I had not used the data card for 4-5 months and was forced to pay 2400 (at this instant) and 1010 (in august by the reliance team) for it. Each time I was assured that the connection would be terminated yet it was not. The Reliance relationship number is :[protected]. The bill details are: Receipt: AMIP[protected]Rs 1010 - payed on[protected] Receipt: AMIP[protected]Rs 2400 - payed on[protected] This is a clear case of customer harassment to the extent of extortion of money by illegal methods. I am a single working female with limited access to legal help and hence am being targeted for extortion. I have the soft copies of the payments I have made as a proof of my claim. I also have the email which I sent to Reliance comm. asking for a termination of connection when I was being repeatedly harassed over the phone. Kindly look into this. I would want a full refund of my money and the connection henceforth should be terminated. Thanks, Was this information helpful? | |||||
Nov 6, 2015 Complaint marked as Resolved I am still getting calls on a regular basis. I am taking this off as a first step.
Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 05, 2015 Reliance Communications Customer Care's response Dear Manojita, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 05, 2015 Reliance Communications Customer Care's response Dear Manish, Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority. Regards, Reliance Communications Verified Support Nov 16, 2015 Reliance Communications Customer Care's response Dear Manish, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I am also the user RCOM and face such issue so many times but i was able to get resolved the issue every time not because of RCOM customer but just because of way of follow up and how to make the effective complaints .
So, If you want to get rid of from such type of issues either from reliance or any other service provider.You may write me @ [protected]@outlook.com and i will let you know the process and i can give you an assurance that your full issue will get resolved on priority basis.
Thanks & Regards.
Manish Saxena
email: [protected]@outlook.com