Reliance Communications — Harassment by reliance communications for payment of bill which i don't owe them.

Address:

Bangalore, Karnataka, 560011

Reliance is asking for bill payment for Account # [protected]
Following is the email Sent to Mr. Anil Ambani:

Dear Anil Ambani,

It is with very high disappointment and regret that I have to directly write to you regarding this payment notice.

Reliance was a highly respected brand and hence a communications corporate partner for my company from which I purchased an Internet Device. This account was closed long back as I no longer needed and ALL DUES PAID for which I attach a print out that I received from your own company office in Bangalore.

I'm being repeatedly harassed by your legal department for the money I don't owe your company.

This story goes back all they way to year 2008. There was an accounting error ( or may be even Fraud from Reliance Communications considering that I'm being harassed multiple times) from Reliance Communications which I have highlighted in the attached document.
I have attached the file that I received from Reliance Communications.

You can see in the document that all bills have been paid until January 2008 ( months highlighted in green) after which I requested to cancel your data card ( PCMCIA device) .
Also your December 2007 bill surprisingly says 1460 Rs, which I don't understand how. But anyways that was paid too because I closed the account.

Now mysteriously on Jan 23rd all your entries say Payment reversal ( date highlighted in Red) even for payments done months back. None of that money has come back to any of my accounts nor my credit card. I had already verified with the back just to make sure and also provided the bank statements to Reliance office ( Near MG Road Bangalore in 2008). After the visit to Reliance office I was assured that this is an accounting error and will be fixed. After this I never heard back from Reliance Communications until this year . And in your letter you say ( repeated reminders and statements ) !!!

If you think you have paid back the money to my account please provide the transaction details. Also some of the bills were paid at your counter in Reliance center. How can there be a payment reversal for those transactions, please provide an explanation.

Your communications department is extremely efficient in sending legal notices, but should they spend even 10% of the effort in providing excellent customer service your company would surely be #1 brand in India.


P:S The number you sent to contact in case of a clarification is perpetually busy and is just a hogwash.

You either close this right away and stop harassing your customers or I have to take you to consumer court too.

Hopefully you'll do your best to restore the brand name of Reliance (ADA). All the best !