[Resolved]  Reliance Communications — Harassment calls and finally a legal notice

Address:

New Delhi, Delhi, 110034

I had a reliance postpaid connection which i started using in 2014 in delhi and suddenly due to work reasons I got to get shifted in chandigarh in march 015. I kept on using reliance number on roaming and paid my bills on time. After the announcement of facility of circle change in may 2015 I enquired about that. I got to know that in order to change the network circle for postpaid number I had to submit the address proof of both my previous address as well as new address. But since I didn't have documents of previous address proof as I no longer reside at that place(delhi) these people didn't change my network circle and keep on putting roaming charges month by month. I bear that a few months and then i stopped using that number as I couldn't afford using a number on roaming for so long. But these people keep on adding late payment fees and roaming charges and made the bill on 5.72 finally. I even got a call from their customer care to pay the bill and i made them remit the roaming charges and I was ready to pay rest of the bill and requested her to send the updated bill but no response after that.
then after a few months in 2016 I started receiving calls from someone from "tees hazari court Delhi" that I have a case against me and I have to call to some number and discuss it.
Today i received a email as following:
Case ID: CTN/2016/07/LOT-25/Dec16/RETAIL/1564
To Date: 07-Feb-2017
MOHIT MITTAL
E-11 1ST FLOOR SECTOR-20 NOIDA GB NAGAR
NOIDA
NOIDA
1301

Subject: Legal Notice for Recovery of Rs. 72/-
Dear Sir/Madam
Under instructions from and on behalf of our client i.e. M/s Reliance Communications Ltd. A Company incorporated and existing under the provisions of Companies Act 1956 having its Office at Reliance Communication Ltd Tower – B 51/2 5th Floor Presidency Building Near Kalyani Hospital Opp. Govt. Girls College MG Road Sector – 14 Gurugram – 2001 we hereby serve you with the following notice:
1. That our client is engaged inter-alia in the business of providing Telecommunication Services to its various subscribers against which our client gets consideration. You the Addressees had applied for Mobile or Data Card Connections with our client after submitting all the relevant Documents required for the said purpose with our client.
2. That the said request of you the Addressees was duly accepted by our client and you the Addressees were allotted with Reliance Internet or Voice Connection vide Billing Account Number 3720 _ MDN Number 2666 The said connctivity vide Billing Account Number was activated by our client for you the Addressees and since then you the Addressees had been using the said 2666 to the full and complete satisfaction of you the addressees and therefore availed the Telecommunication Services of our client along with all ancillary services subscribed by you from time to time through the said numbers.
3. That our client has been raising its bill upon you the Addresses from time to time with respect to the Telecommunication Services availed by you the Addressees. But you the Addressees always delayed/ defaulted in making of the payment of the outstanding amount on one pretext or the other due to which the said connection was disconnected by our client on account of non payment by you the Addressees. As on today a sum of Rs. 72/- is outstanding and remains payable by you the Addressees to our client as per the records maintained by our client in the ordinary course of its business. It may be noted that despite repeated communications with your Officials you the addressees have failed to clear the outstanding dues towards our client till date and the same is still payable by you.
4. That in these circumstances you the Addressees are hereby called upon to make the payment of Rs. 72/- within a period of 15 (fifteen) days from the date of receipt of this legal notice. In case of non-compliance of this notice we have clear and definite instructions from our client to take proper legal action against you the Addressees before competent court of law at your own cost risk and consequences for recovery of the aforesaid amount along with penalty and interest calculated from the date when the same had became due payable by you the addressees to our client.
5. Our client also reserves its right to take legal action Against you the addressees before the concerned Police Station and /or the concerned Court of Metropolitan Magistrate for registration of FIR for the criminal offence of calculated fraud committed by you apart from taking further civil remedy for the recovery of above stated amount due and payable by you to my client. You are hereby further called upon to pay a sum of Rs.5500/- (Rupees Five Thousand Five Hundred only) toward this notice charges.
I dont understand why these people have problem to send me bills without roaming charges as that is not my fault because i tried my level best to change the network circle and I couldn't do that because their so futile rule of providing proof of previous address. I was and I am ready to pay my bill but not on the cost of mistakes committed by company itself.