[Resolved] Reliance Communications — heavy amount of bill

santanu295

from Leh, Jammu and Kashmir

Address:

181123

Sir,
I have been deprived by so called reliance communication (Rcom). I just hold the plan of rs. 499. My monthly rental occurs 499 and bill cycle is also done in rs. 499. But it is a matter of great surprise that my bill occurs 1230/- instead of 499/-. I just call to customer care executive of reliance communication, they told me being a privilege customer the company has upgraded my plan 499 to 997 and added value added service of rs. 40/- by using rworld without any intimation and taking any opinion from me. The matter may kindly be reconsidered for further solicitation to the previous plan of 499/- otherwise the case may kindly be filed at trai please.

Yours faithfully,

Santanu halder
Reliance no. [protected].
Email : [protected]@gmail.com

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Aug 26, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2017

Reliance Communications Customer Care's response Dear Santanu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications