Reliance Communications — hopeless service

Dear sir,

My user id is[protected]. My broadband internet has not been working from 2nd september 2017.
I had made the payment this month and promised a refund.
I had also requested my connection to be disconnected.
Your entire reliance team is a fraud and did not refund my money nor disconnected my services.
I have automatic call recorder on my phone and i have call records in my phone about the fraudulent promises made by your reliance employees.
Now this email will stand as written proof in the consumer court.
I want my connection discontinued immediately and my money refunded.
I don't want any service or any product of reliance broadband.
Thank you,
Sougat