[Resolved]  Reliance Communications — Internet still not working using reliance sim on Aircel 3G & 2G network but working fine on reliance 2g network

Address:

Chennai, Tamil Nadu

I already made complaint about the internet connectivity issue. I received the message that issue is resolved but still I am facing connectivity issue.As reliance does not have its own 3g network, it uses aircel 3g using ICR agreement. I am facing this problem on reliance mdn.[protected] when accessing webpages using reliance simcard on both aircel 3g and aircel 2g network. Reliance is closing complaints again and again without resolving it. None of webpages open.DNS server fails, PingTest fails, Traceroute fails.I am keeping my internet connected on phone today.Please try to ping the IP address.You will understand the problem. For each session I connect, I have been deducted 20KB from my internet balance. There is no billing issue but only internet access issue is the actual problem. I will keep on complaining if keep on closing the incident without identifying the root cause and fixing the issue.