[Resolved]  Reliance Communications — IPhone Unable to use IMessage and FaceTime

Address:Ahmedabad, Gujarat, 380009

I am unable to use IMessage and FaceTime services in my iPhone when using Reliance sim. They don't bother. I am tired calling customer care. But it's useless. They don't understand the problem and says it's apple's Problem. But all other company SIM cards are working. Only Reliance has a problem. I don't know what to do. My reliance mobile number is [protected]. I have recently ported to Reliance but I feel I will have to port back to Vodafone.
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Feb 22, 2017
Complaint marked as Resolved 
No steps taken. I will port out after 3 months.
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2017
Reliance Communications Customer Care's response
Dear Shefali,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Feb 19, 2017
Updated by shefaalygoyal
Hi, thanks for your reply. My alternate contact number is [protected].
Verified Support
Feb 21, 2017
Reliance Communications Customer Care's response
Dear Shefali,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.

Regards,
Reliance Communications
Complaint comments 

Comments

Having same problem let us know if solved
Same problem with me. I too cant use iMessage and Factime. Activation doesnt happen. And they keep charging Rs. 5.00 everytime i try to activate. Customer Care is totally clueless about the problem.
Had the same issue. Finally Got it resolved..

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