[Resolved]  Reliance Communications — Issue a duplicate Lost sim card

Address:743134
Website:www.rcom.co.in

Ref: GEN/10052017/17-18 Date:[protected]

To,
Reliance Communications

Hi this is Akash kumar Shil having prepaid connection no[protected]. I lost my mobile on 29th Apr’17, therefore I was requested to Reliance Customer Care team to kindly block the SIM card, but till now I don’t know and what happened.

Sir, I am working in a private company. My office working time is 10 A.M to 6 P.M. I am arriving towards my office at 7.30 am every morning and back to my home at the time around 9 p.m. every day when I back to my home at 9 p.m. store already closed. So, I am not able to reach any store on there working time. One another things is that my office address: P-58, Kasba Industrial Estate Phase-II, Kolkata- 700 107 and there is no nearest Reliance Store.

So, standing at this situation I don’t know what should I do and how could I get my sim card, If possible it is my humble urge to you to issue a duplicate sim card at the earliest.

Thanking you,

Akash Kumar Shil
Contact No. +91-[protected]
Mail: work2connect.[protected]@gmail.com

ADDRESS:
Halisahar Shiber Gali
Bhattacherjee Para
Dist-24 Pgs (N), P.O-Halisahar
Ps-Bizpur, Pin- 7431434
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Jun 23, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
Reliance Communications Customer Care's response
Dear Akash,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
May 18, 2017
Reliance Communications Customer Care's response
Dear Akash,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.

Regards,
Reliance Communications
Complaint comments 

Comments

I am a customer of Reliance prepaid GSM No. [protected]. I have recharged Rupees 20 on that no. last three to four time. After the balance amount reached at the level of Rs.10. All the amount deducted. This type of problem is facing by me last 4 times. So please inform me why this charges deducted by your reliance.

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