Reliance Communications — Lake of proper information

Address:

Ahmedabad, Gujarat, 382440

Res. Sir/ Madam,

In ref. to subject I would like to know you that reliance care located at Ghodasar, Ahmedabad had misguide me about MNP.

I had done mnp from telenor to reliance with postpaid connection and Tariff Plan : RGJalsa197.


I had inform all executives at store that documents which I’m submitting are belongs to my old home and it open in the morning in 9:00am to 10:30 only.
they told me that that is not issue. after my connection started at[protected] services discontinued on[protected]. While ask to reliance care they told me that my physical address verification got fail. I’d told all them before mnp that there will be no one available at my address all the day.. but they just dnt listen my instruction that time. They told me that physical verification will be done again on wed. 20-01.2016. I reached to my home and be there whole day but no one comes for verification. Yesterday 21-01.2016 I also called to customer care they told me that today they will come, same thing again happen, no one come to physical verification. Services are discontinued from[protected] till date, it cost me a lot approx[protected]rs. per day. so its humble request to start my services as soon as possible.


With Best Regards,


Taha