[Resolved]  Reliance Communications Limited — activation of wrong tariff plan, wrong billing and bad frequency of signals/network

Address:

New Delhi, Delhi

As on 28/4/2014 sales representatives Mr. Nand Kishore Sharma(Mob No. [protected] & [protected]) and Mr. Moti Singh, of Reliance communication, visited in our office i.e. Ministry of Home Affairs, CRPF, New Delhi-18. Both of them briefed about their “Corporate Post Paid Plan” called as “RGSPECIAL_LEVEL3_99” for Ministry of Home Affairs employees and intimated benefits of plan in writing hence I had applied for MNP my IDEA mobile number [protected](being used by me) and Vodafone moblile number [protected](being used by my mother) into Reliance communication as on same day. (1) But offered plan on my mobile number [protected] not activated so far. (2) VAS/Internet charges being charged against my mobile number [protected] which is being used by my mother aged 62 years who even does not know the meaning of INTERNET. I have also requested to disconnect the facility of VAS/Internet on my mobile number [protected] and allow waiver which was wrongly charger by them but they did not do so. (3) Most of the time the SIGNALS/FREQUENCY remains unavailable and network shows "EMERGENCY CALLS ONLY". This situation becomes more worse while on roaming. In this connection I have requested to the Reliance communication at various times through e-mails, customer care and R-World but all in vain.(SR. no.[protected],[protected],[protected],[protected],[protected], [protected],[protected], [protected],[protected],[protected].