[Resolved]  Reliance Communications Limited. — broadband service, customer service and billing service

Address:

New Delhi, Delhi

very bad service, customer care wait time more than 30 min and they ware talking in unprofessional manner they hardly respond on mail communication you can not expect from them that they will reply ... below is the mail but no response.. complains 'Reliance=[protected]' Service Request ID 22536516 On Wed, Sep 24, 2014 at 9:42 AM, dinesh verma <@gmail.com> wrote: Dear Support Team, Reference to mail trail : This mail is regarding billing of Aug + Sep - 2014 which i have received on 23 Sep 2014, Total billing amount is showing Rs-397.90 which is not correct. From 20-Aug-2014 to 29-Aug-2014 my phone and internet was not working and on 30-Aug-2014 your service engineer picked up all equipment and connection have terminated. (See the attached image) Below is the complain details, you can verify the same at your end. 1- Complain ID[protected]Detail was my phone and internet connection both was not working from 20-Aug-2014 evening, complain date of this request was 21-Aug-2014 around 7:30 AM IST ) Which was not resolved till 28-Aug-2014 (You can check request details I have done multiple follow ups).2- Complain ID[protected] details of this complain was discontinue Reliance broadband and phone service. (Date 27-Aug-2014 around 2:00 PM IST )3- Complain ID[protected] Final termination request final call from Bombay Office 29-Aug-2014 around 2:00 PM IST and Final call from Delhi Office on 30-Aug-2014 around 10:30 AM IST and equipment pickup by Reliance service engineer on 30-Aug-2014 around 12:30 PM.You can check attached image. Bill Date :[protected]Bill No. :[protected]Billing Account No. : [protected]RIM Ph No- +91-[protected]Customer A/C No[protected]Internet A/c No[protected] Request you to please check and verify all details and send me updated bill. Regards Dinesh Kumar Verma