[Resolved]  Reliance Communications Limited — Call drop by customer care & Irresponsive work activity.

Address:

East Singhbhum, Jharkhand

Hi, This is Ajay Kumar from Jamshedpur. I have been your customer since last 3 years, and recharge my account more than Rs.1000 in month, But now i got very disappointed with your customer care executives. Whenever i call them regarding my concern or complain, and when they feel that they can't resolve my problem they use to put me on hold for 10 minutes, 20 minutes, some times 25 minutes and then call get dropped or they says their systems are not working and ask me to call later, and when i call back after 4-5 hours they agian says the same line. Sometimes i found some of senior executives were talking to some others girls while siting out there, and i was waiting for their reply then call get got disconnected. Whenever i complain for such things i never got any feedback from your customer care department. Now i am totally upset with your support service. If i don't get any feedback after this mail i believe i won't be able to continue with Reliance communication anymore. Thanks & regards, Ajay Kumar. Safet officer at Tata steel.