Reliance Communications Limited — Cheating By_Reliance Communication_NOtification_Reliance PostPaid No_[protected]_PARITOSH JAISWAL

Address:Patna, Bihar

Dear Shabda B Mam, First Of all thanks for stopping my bill as I would like to inform you that its a internal issue of your company to take a time of closing an issue of individual customer's in case of mine your official has given me a call on dated 19/11/2013 time, 3:01PM from Number:-[protected] where he said that company takes a time to close a number on your case where those period of time you have to pay those amount of rupees but why should I as a Customer going to bear for those sum of rupees & Second thing, as per your mail there is an outstanding of Rs.249/- (last bill) but I let you know that i had already paid Rupees:--- ** 04-Oct-13 AM43209112 Direct Debit 1876.85 Paid As this amount is fully paid from 04th Oct, 2013 and where I have again paid Rupees:--- ** 11-Nov-13 IB[protected] Cash 418.00 Paid As I let you know that I had paid Total Amount of Rupees 2294.85 which included your entire billing, rental & Misc which is charged by you. So, I request you to short out this issues through your end instead of disturbing me by giving me a several calls. As I let you very important thing that I have got a seviour accident where I am already facing physical harasment & request you to don't get me mentally harased. Please let me know that how much times I have to pay for the same as i had already paid aforesaid rupees, as I suggest you ask your orginazation to get updated their system of billing. With Regard's PARITOSH JAISWAL Cell:[protected] "WORK IS WORKSHIP" ********************************************************************************... Dear Mr. Jaiswal, This is with reference to your e-mail dated November 21, 2013 for your Reliance mobile number [protected], regarding the service termination issue. We tried to contact you on [protected]. However, we were unable to reach you. The number is suspended on 20/11/2013 (means billing was stop). We have checked and verified our system there is an outstanding of Rs. 249/- (last bill) and unbilled amount of Rs. 74.53/- You will be charge monthly rental from 11/11/2013 to 20/11/2013 on prorata basis. Regards, Shabda B. Officer-Customer Care Reliance Communications Limited. Disclaimer: This electronic message transmission contains information from Reliance Communications Ltd. & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. If you have received the electronic transmission in error please delete the same and notify us immediately. The organization is not responsible for any damage caused by a virus or alteration of the email by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of Reliance communications Ltd. The information provided (including any accompanying documents) is based on prevailing terms and conditions of the company, which are subject to changewithout prior notice. For more details on our Products and Services, you may visit our website www.rcom.co.in or can email us at [protected]@relianceada.com Warm Regards The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email. ********************************************************************************... Dear Sir/Mam, As I would like to add-on, on the same mail that now a day has came when the Reliance Communication top official started to getting disturb to their customer in which I am the one as I would like to let you that i have received a call from reliance on dated 19/11/2013 time, 3:01PM from Number:-[protected], where top official had a discussed with me and asked me that we are going to solve your issue on urgent basis and where he also asked me you have to pay some amount of rupees as a rental and extra amount which he said that it is due, but i let you know that my entire amount get fully paid by me on time only company is getting me mentally harrased by sending me continious mail for demanding me sum of rupees which actually is not getting due through my end, instead of resolving of my issues{Termination_Reliance PostPaid No_[protected]_PARITOSH JAISWAL} getting me argument which is not liable and genuine. So, plesae ask him to get stop such types of things instead of getting concentrate in my matter, this is first and last request to reliance to get solved my matter and dont ever try to give me un-necessary calls to me. As iam going to sue against company very soon regarding to aforesaid matter. NOTE: Following Conversation given below between Me & Reliance Communication ********************************************************************************... *****MAIL WRITTEN BY RELIANCE COMMUNICATION ME TO******** From: CorporateCentre.[protected]@relianceada.com | Add to Address book |This is spam To: jai.[protected]@rediffmail.com Subject: {DWML13042124} [Reply2] Reference to your e-mail Date: Thu, 21 Nov 2013 13:36:03 IST Dear Mr. Jaiswal, This is with reference to your e-mail dated November 14, 2013 for your Reliance mobile number [protected], regarding termination issue. We tried to contact you on [protected]. However, we were unable to reach you. Kindly note that your number is suspended on 20/11/2013 (means billing was stop). We have checked and verified our system there is an outstanding of Rs. 249/- ( previous bill) and unbilled amount of Rs. 74.53/- (withourt rental). You will be charge monthly rental from 11/11/2013 to 20/11/2013 on prorata basis. Regards, Ganesh Mane Officer-Customer Care Reliance Communications Limited. Disclaimer: This electronic message transmission contains information from Reliance Communications Ltd. & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. If you have received the electronic transmission in error please delete the same and notify us immediately. The organization is not responsible for any damage caused by a virus or alteration of the email by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of Reliance Communications Ltd. The information provided (including any accompanying documents) is based on prevailing terms and conditions of the company, which are subject to change without prior notice. For more details on our Products and Services, you may visit our website www.rcom.co.in or can email us at [protected]@relianceada.com Warm Regards The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email. ********************************************************************************... *****MAIL WRITTEN BY RELIANCE COMMUNICATION ME TO******** From: CorporateCentre.[protected]@relianceada.com | Add to Address book |This is spam To: jai.[protected]@rediffmail.com Subject: {DWML13042124} [Reply1] Reference to your e-mail Date: Tue, 19 Nov 2013 19:54:41 IST Dear Mr. Jaiswal, This is with reference to your e-mail dated November 14, 2013 for your Reliance mobile number [protected], regarding termination issue. As per the telephonic conversation had with you on your contact number [protected], kindly note that we have taken up your concern and working on the same for redressal on priority. We will respond to you shortly. Regards, Ganesh Mane Officer-Customer Care Reliance Communications Limited.. Disclaimer: This electronic message transmission contains information from Reliance Communications Ltd. & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. If you have received the electronic transmission in error please delete the same and notify us immediately. The organization is not responsible for any damage caused by a virus or alteration of the email by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of Reliance Communications Ltd. The information provided (including any accompanying documents) is based on prevailing terms and conditions of the company, which are subject to change without prior notice. For more details on our Products and Services, you may visit our website www.rcom.co.in or can email us at [protected]@relianceada.com Warm Regards The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email ********************************************************************************... **********=MAIL WRITTEN BY ME TO RELIANCE COMMUNICATION******* On Wed, 13 Nov 2013 18:41:27 +0530 wrote Dear Sir/Mam, As I would like to inform you that I Paritosh Jaiswal as your postpaid No:[protected] finally fully paid my entire bill including this month rental aslo in day before yesterday and i already asked and reminded by giving a letter to Reliance Web World{Patna, Bihar} to get this aforesaid number permentaly as soon as possible. So, hereby i again request you through this mail also to get disconnect perpentaly aforesaid number as soon as possible. until& unless i am not going to pay any single money if it get demanded from your side as bill, rental& other misc, payment because as i have already paid the following things---- ** 11-Nov-13 IB[protected] Cash 418.00 Paid ** 04-Oct-13 AM43209112 Direct Debit 1876.85 Paid With Regard's JAISWAL PARITOSH Cell:[protected] Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More > With Regard's PARITOSH JAISWAL Cell:[protected] "WORK IS WORKSHIP" ********************************************************************************... On Sat, 23 Nov 2013 14:30:35 +0530 wrote > Dear Mr. Jaiswal, This is with reference to your e-mail dated November 21, 2013 for your Reliance mobile number [protected], regarding the service termination issue. We tried to contact you on [protected]. However, we were unable to reach you. The number is suspended on 20/11/2013 (means billing was stop). We have checked and verified our system there is an outstanding of Rs. 249/- (last bill) and unbilled amount of Rs. 74.53/- You will be charge monthly rental from 11/11/2013 to 20/11/2013 on prorata basis. Regards, Shabda B. Officer-Customer Care Reliance Communications Limited. Disclaimer: This electronic message transmission contains information from Reliance Communications Ltd. & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. If you have received the electronic transmission in error please delete the same and notify us immediately. The organization is not responsible for any damage caused by a virus or alteration of the email by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of Reliance communications Ltd. The information provided (including any accompanying documents) is based on prevailing terms and conditions of the company, which are subject to changewithout prior notice. For more details on our Products and Services, you may visit our website www.rcom.co.in or can email us at [protected]@relianceada.com Warm Regards The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email. With Regard's PARITOSH JAISWAL Cell:[protected] "WORK IS WORKSHIP"
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Nov 26, 2013
Updated by jaiswalparitosh43
Dear Reliance Team,


Hereby I let you know that I had talked several times with your top official regarding the same matter here is not my fault by is concern with you, as again let you know that I had already made a payment including rental, bills& misc., but still you all of them are demanding more much money actually i had paid but your organization has still not get updated the same.


So, kindly get updated and get solved my issues on urgent basis, actually i had get frustrated with your several calls and worst service.
Nov 26, 2013
Updated by jaiswalparitosh43
To,
The Consumer Court


Dear Sir,


As I Request you to ask the Reliance Communication to close my case on urgent basis as I really get fed up from them, not only me but several customer's are get fed up from them, as I am getting harassed from them they never provided me a best/proper services on time even I let you know that I had paid many payments to them through on line and one of them by Cash by, they still not getting me better service instead of getting me disturb by giving several calls and mails through their team.


Sir, as I am sending the entire details of payment which actually made by be to Reliance Communication through On Line & Cash:---


Sr. Payment Date Receipt Number Payment Mode Amount Status


1 11-Nov-13 IB[protected] Cash 418.00 Paid
2 04-Oct-13 AM43209112 Direct Debit 1876.85 Paid
3 12-Jul-13 AM38868649 Direct Debit 1200.00 Paid
4 23-Jun-13 AM37905264 Direct Debit 300.00 Paid
5 12-Jun-13 AM37350648 Direct Debit 573.00 Paid


So, hereby I request you personally asked them to get settled this issues on urgent basis, until I am going to Sue against Reliance Communication through Consumer Court process, as soon as possible. Waiting for your reply...
Nov 26, 2013
Updated by jaiswalparitosh43
Dear Reliance Team,


Please let me know which type of matter you have resolved till, where I am still receving a mail from your team that---


We have checked and verified our system there is an outstanding of Rs. 249/- (last bill) and unbilled amount of Rs. 74.53/- You will be charge monthly rental from 11/11/2013 to 20/11/2013.


As I already paid several amount of rupees including rental, bills& Misc. to your company.
Nov 26, 2013
Updated by jaiswalparitosh43
[Nov 26, 2013]

To,
The Consumer Court


Dear Sir,


As I would like to inform you that I am receiving a reply above given below by Reliance Communication-Team that---

"we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction"

Please asked them that weather they are telling a truth, if so ask them to provide a Receipt of termination of my aforesaid number from their side.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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